Back

ALM Kia South - Service Center

Alpharetta, GA

4.1
1,322 Reviews

1,322 Reviews of ALM Kia South - Service Center

Sort by
March 22, 2021

This is the friendliest and most efficient service department. They make you feel very welcome and the work I had completed was excellent. I have been to several local dealerships and this is now the More

by denise.griffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Falanga, Dylan and Tara
March 17, 2021

Ihave calld for service but thay Never call me back. Bad service. Never respond to my email. Phone services hard to reach to right department. More

by younggams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saumil Bhatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Anokam, Rianna Carter
Mar 17, 2021 -

ALM Kia South responded

Thank you for your insight, we are experiencing some phone issues, I do apologize. Our goal is to have this rectified shortly, in the mean time if I can be of further assistance please let me know. Jerry Howell General Manager

March 17, 2021

Good customer service. Did not have to wait long and the customer service area was nice and clean. Check out was smooth and the check out person was very nice More

by ahmadjohnson1497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawon Shaw, Stacy Brown
March 16, 2021

I was escorted to waiting area and chose to sit in an area away from other customers due to my age and the pandemic. Nice touch. Rep was courteous and kept me abreast of the progress on the car. More

by BSVISIONSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember young lady name who help me
March 16, 2021

Great experience great customer service, will refer to anyone always great service when i go for any car needs , i recommend purchasing your car from ALM as well More

by jazmine.smith7585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Duncan
March 13, 2021

My car was having trouble and Tara in service made sure it was done properly and in a timely manner. Thanks Tara and ALM Kia More

by Tyeron7689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara
March 12, 2021

The service I got from start to finish was great. my rep was super fast and kept communication all the time. Totally recommend KIA for any service/maintenance More

by FERZN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karissa Hobbs /R2780
March 12, 2021

Beautiful experience from the moment walking and leaving oil changed and tire rotation great experience no more lace like it truly appreciate the work they More

by kathymoorebooking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karissa
March 08, 2021

In and out for service within an hour or so. Not bad at all ! Great customer service from the check-in to checking out. Thanks More

by scrbrk
Recommend Dealer
Yes
Employees Worked With
Tara Walden and Richard Robinson
March 07, 2021

Thank you, Jason. My appt was fir a non working headlight. However, within 10 minutes Jason informed me that he had unscrewed the light and determined that it was only loose. Kudos to Jason for qui More

by mortonjo2buc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
...
56
...