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1,324 Reviews of ALM Kia South - Service Center
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June 01, 2021
Tam was amazing with answering concerns I had and with setting up my appointment. The service team is awesome. It didn’t even take them an hour to get my vehicle ready, great workers! Amazing customer ser setting up my appointment. The service team is awesome. It didn’t even take them an hour to get my vehicle ready, great workers! Amazing customer service here! More
by Nicoleschex
Verified CustomerEmployees Worked With
Tam
May 27, 2021
Horrible service center. I bought a new car from the dealership and the headlight was very misaligned, making it unsafe to drive at night. I made an appontement and dropped my car off for 3 days. On day dealership and the headlight was very misaligned, making it unsafe to drive at night. I made an appontement and dropped my car off for 3 days. On day 3 they called me to tell me that the headlight was never misaligned to begin with. Only come here if you like driving at night with only one working headlight More
by User1212
Employees Worked With
May 19, 2021
I am very pleased with the location and the fast service. I was so glad that I was able to schedule my preferred time as opposed to their time. I was so glad that I was able to schedule my preferred time as opposed to their time. More
by thicksii
Employees Worked With
Jason Fallowfield
May 11, 2021
This service was excellent , in and out, vehicle was available at approximate time advisor said it would be available. Clean area and location very convenient available at approximate time advisor said it would be available. Clean area and location very convenient More
by williams1kyla
Employees Worked With
Kim Kellam
May 10, 2021
The Dealership on the whole ALM South I have had a Great experience there from sales to the finance and Service Dept! Thank U!Karissa😊😊 experience there from sales to the finance and Service Dept! Thank U!Karissa😊😊 More
by SHEILABRANCH8
Employees Worked With
Karissa from the Service Dept has Awesome Customer Service. She is the one who I am working with for my Car Service
May 10, 2021
I received the amazing service at KIA ALM. They’re all so courteous and willing to go out of their way to assist customers. They truly go the extra mile and putting customers First. courteous and willing to go out of their way to assist customers. They truly go the extra mile and putting customers First. More
by francisa08
Employees Worked With
Tyrone Duncan
May 09, 2021
Customer service was less than expected; on arrival and pick up was worse. I had to approach a service person even though several passed by with zero acknowledgment. I can not remember the name of the serv pick up was worse. I had to approach a service person even though several passed by with zero acknowledgment. I can not remember the name of the service person who eventually assisted me but she was friendly and professional. More
by shevpt
Employees Worked With
Nicole Anokam
May 09, 2021
It was awesome..the lady helped me out and I was in and out in about 45 mins. I don't remember her name. But she was friendly, courteous and funny. out in about 45 mins. I don't remember her name. But she was friendly, courteous and funny. More
by MONIQUE.MCCAULEY
Employees Worked With
Don't remember her name.
May 06, 2021
When I first bought the car within a week I had to go back up there because the battery was tested and said that it was a bad battery but just been charged. And my rotors are messed up. When I told them back up there because the battery was tested and said that it was a bad battery but just been charged. And my rotors are messed up. When I told them about the rotors they “resurfaced” them. I just took my car for a maintenance routine. And they didn’t fee the need to take the tires off to check the brakes and rotors because of the tires still having good life on them. But when I drive and brake it shakes a little. It shouldn’t be shaking especially since I’ve had the car for about two months. I chose to get my car from here because I used to work across the street and everyone seemed to be real cool and gave great service but I guess I was wrong. More
by myiaw1122
Employees Worked With
Irian Jones, Rianna Carter
