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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,281 Reviews

1,281 Reviews of ALM Kia South - Service Center

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April 07, 2022

I feel as if the dealership gives good service as well and they do a great job on there cars More

by DONTEADAMS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irian Jones, Stacy Brown, Nicole Anokam
Apr 07, 2022 -

ALM Kia South responded

Thanks for the kind remarks, we look forward to seeing you again. Next time time remember the stars 1 is not good 5 is excellent job? Until we see you again stay safe

April 01, 2022

Service was great. Waited for a shorter time than expected. Very informative service advisor. I’ll be back. More

by toni.redman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rikkie Vance
March 28, 2022

They did quality work and the vehicle seems to be running better than it did before hand. I had to wait all day but the lounge is comfortable to wait and they kept me posted on time and costs More

by TURNERJBRYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department only
Mar 29, 2022 -

ALM Kia South responded

Good to hear. Sorry about the wait. Glad we could assist you, stay safe

March 27, 2022

Every time I go there I’m treated like a valued customer. From the moment I walk through the door. I would recommend anyone who needs a car to visit this location. I’m at awe of the entire experience. More

by davidbuford88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Anokam, Marc Romage, Jasmine Branch
Mar 28, 2022 -

ALM Kia South responded

Thank you very much we Truly appreciate your business. See yo next time until then stay safe

March 26, 2022

Alex I think was his name is the best. Very attentive and nice.He made sure I was taken care of and happy. More

by KUTANAMOORE123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
March 21, 2022

The service was amazing and greatly appreciated the service rep made everything so smoothly and easy and he made sure I was happy and gave me great service he made sure I came 1st i am thankful and ble More

by ORLANDERGILL1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irian Jones, Stacy Brown
March 20, 2022

The communication is horrible, they hold on to your car without servicing it for days nobody answers the phones, when you come up there no one acknowledges you , i would never buy another guy from this dea More

by KAYLA.WALKER2313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Mar 21, 2022 -

ALM Kia South responded

Thank you for letting us know. We apologize for your visit, we appreciate you helping us become better.

March 17, 2022

The dealership promised an oil change however the communication the sales team did not communicate that it was two oil changes in one year and the maximum mileage is 10000 miles. Poor communication!! More

by nanells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
My finance person is not listed. Can’t remember his name but he commutes from Alabama. , Chris Gantt
Mar 17, 2022 -

ALM Kia South responded

Sorry to hear you had a problem. We disclose this information to every customer, and you sign off on the maintenance form during the sale. Not sure how much clearer we can be, but we will look into this again

March 14, 2022

Always great customer service from Paris when I’m there. She’s highly recommended. Takes her job seriously and very professional More

by RAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 14, 2022 -

ALM Kia South responded

Thank you for the kind words. We truly appreciate you, stay safe. See you next time

March 11, 2022

Union city ALM the advisor Marcus was amazing when I say the time I walked in to get my car service and the time I walked out was just perfect very great customer and fast service and I give them a 10/10 th More

by Lakira isaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Mar 11, 2022 -

ALM Kia South responded

Awesome, thank you for sharing today. We love helping people, stay safe see you next time

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