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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,255 Reviews

1,255 Reviews of ALM Kia South - Service Center

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September 09, 2022

They are very fast with their services and always are very welcoming. They keep you updated on scheduled maintenance and make sure you are satisfied while leaving. More

by tyemeciatigner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kavonte Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kedarius Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Rieves, Shakeem McMillan, Marc Romage, Eric Willmes, Andre White, Armani Lee, Kevin Herrera
Sep 12, 2022 -

ALM Kia South responded

Thank you very much for the stars. See you next time

September 07, 2022

Had an oil change scheduled and was able to get in and out in a little over an hour. Due to time constraints, I wasn’t able to take advantage of the complimentary car wash. More

by QYIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name
September 05, 2022

KIA south in union city don’t NEED my feedback, I can’t say what I really wanna say. But they can kiss my xxx! Don’t ever buy a car from them. They did not detail my car nor did they service my car. & I wa More

by MZ.RICE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nun
August 23, 2022

I had an appointment scheduled for 3:30 pm on 8/22/22 to get 4 new tires and an oil change. I didn’t leave the dealership until 6:30 pm, which Is typical of this service department even if I was only getti More

by wendy420smith
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Aug 23, 2022 -

ALM Kia South responded

Thank you Wendy for letting us know. We will address this issue swiftly, we agree no one should wait 3 hours to have work done on their vehicle

August 17, 2022

My car no longer works after you all did my oil change and I keep calling and trying to get you guys to fix it for free because it was working before and the service manager was fired after so I know some More

by cjanthony23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Aug 17, 2022 -

ALM Kia South responded

We will be happy to look at your vehicle for you. Please bring the car in, we will review the vehicle and then we can discuss what is wrong. Look forward to assisting you

Aug 17, 2022 -

cjanthony23 responded

You guys had my vehicle for the last 4 months

Aug 17, 2022 -

ALM Kia South responded

We do not know why your vehicle is not running. If you bring it to us we will look at it, we can not diagnose the vehicle without seeing it in person.

Aug 20, 2022 -

cjanthony23 responded

You guys have there already the service manager was fired because my car got messed up my tag number is CMV1475 Kia Forte It’s supposed to be fixed for free

Aug 22, 2022 -

ALM Kia South responded

Please send the last 8 of the vin number or the owners information to our GM jhowell@almkiasouth.com

Aug 22, 2022 -

cjanthony23 responded

Sent my VIN number over to that email

Aug 22, 2022 -

ALM Kia South responded

Sent part of the vin, we need the last 8 digits or the entire vin number

Aug 22, 2022 -

cjanthony23 responded

3KPF24AD3148166

Aug 22, 2022 -

cjanthony23 responded

Resent it to the email also

August 15, 2022

It was an easy, simple and smooth process to easily come in as a walk in and get my oil change. Also, the complimentary wash was thoughtful as well. Will definitely come back to see Maya since she took care More

by CHANJONES23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maya
Aug 15, 2022 -

ALM Kia South responded

Thank you we enjoyed helping you today. See you next time

August 09, 2022

Hire more people and hire QUALITY STAFF. I had to come to this place three times in a 2 month timeframe to get my brakes serviced properly. And have to wait 5-8 hours for the service to be c More

by CHERRELLESULLIVAN92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saumil Bhatt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

ALM Kia South responded

We appreciate your feedback, sorry you had to wait so long for a brake job. We will work on this issue.

August 05, 2022

Diagnostic Rates are unclear and exorbitant Service dept was not aware of my appointment Engine lubricant cap was left off More

by GIR999
Recommend Dealer
No
Employees Worked With
I do not know anyone name
Aug 05, 2022 -

ALM Kia South responded

Thank you for letting us know. We apologize and look forward to correcting this issue. Please reach out to Marco our service manager his email address is mjones@almkiasouth.com

August 04, 2022

Great experience in and out they handled me like a pro. Focused on me 100% More

by SBRASWELL69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maya in the service department
Aug 04, 2022 -

ALM Kia South responded

Happy we could help you today! Thank you for allowing us to help you.

July 28, 2022

I can tell they’re under new management. I love how they clean out your car after you get serviced. They’re very friendly! Service was wonderful! More

by TANESHAMOORE430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the rep name
Jul 28, 2022 -

ALM Kia South responded

We enjoyed working with you today, thank you for coming in to see us. Sorry it rained today

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