ALM Kia South - Service Center

This was a bad experience my sales person Shaletta was bad she didn’t know nothing about cars. She told me that she was going to have them to Che l everything out on the car. After we had checked the oil bad she didn’t know nothing about cars. She told me that she was going to have them to Che l everything out on the car. After we had checked the oil and stuff. She had the car half cleaned and it wasn’t no oil in the car l told her to have them to check the brakes she claim she did she didn’t l wouldn’t send anyone to this car lot they are not interested in making the customers happy and satisfied. And her boss Rodney is awful as well he always says l don’t work in that department very unprofessional l will not go back at all. Them two need to be fired for how they treat people. More

I love working with Paris, she is truly an asset to your dealership. She takes good care of me. dealership. She takes good care of me. More

I love how the waiting area is always clean and they have a variety of refreshments to choose from. Whenever I go, I always set my appointments with Precaria, she's absolutely amazing! She's very knowledgeab a variety of refreshments to choose from. Whenever I go, I always set my appointments with Precaria, she's absolutely amazing! She's very knowledgeable of services and recommendations, quotes accurate wait times, and she always offers excellent customer service. She makes my experience that much more enjoyable ALWAYS! More

I have a car 2013, kia soul that have a recall but the car sat and now the recall is expired but the wheel knocks from side to side , very dangerous, with kids in the car , they charging me $440 to fix, i car sat and now the recall is expired but the wheel knocks from side to side , very dangerous, with kids in the car , they charging me $440 to fix, it was escalated to DM who declined to fix, not happy! More

I was sold a car that had issues from the moment I left the lot. I was given the run around to get it fixed and basically stuck with the car. The dealer was too busy trying to avoid responsibility for any the lot. I was given the run around to get it fixed and basically stuck with the car. The dealer was too busy trying to avoid responsibility for any repairs they were saying I caused damaged to the car within a few days of purchase. However it turns out that chevy needed to repair a recall on the car. More

Agent Stephen was very very professional and friendly. Had a long waiting time period but it was worth the final result Had a long waiting time period but it was worth the final result More

Steven customer service was phenomenal. 5 stars across the board. The best service I’ve had since I’ve been bring my car to this dealership 5 stars across the board. The best service I’ve had since I’ve been bring my car to this dealership More

Every thing was timely and I received hood professional service from the team member. She was nice and took her time great all the information she needed to render the services I needed. service from the team member. She was nice and took her time great all the information she needed to render the services I needed. More

At this dealership my car was there 2 weeks before I heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my c heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my calls, she finally sent a list of what was going on with my car which was over 2300.00. I feel out what I thought I needed and called back to see if she received the the information but she didn't answer but the person that answered did help me and I thank him. But the wait was to long without any communication. More