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1,302 Reviews of ALM Kia South - Service Center
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August 04, 2023
Steven customer service was phenomenal. 5 stars across the board. The best service I’ve had since I’ve been bring my car to this dealership 5 stars across the board. The best service I’ve had since I’ve been bring my car to this dealership More
by TAMMIEBAKER30
Verified CustomerEmployees Worked With
Steven in the repair department
August 03, 2023
Every thing was timely and I received hood professional service from the team member. She was nice and took her time great all the information she needed to render the services I needed. service from the team member. She was nice and took her time great all the information she needed to render the services I needed. More
by DARLENEWRIGHT4321
July 27, 2023
At this dealership my car was there 2 weeks before I heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my c heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my calls, she finally sent a list of what was going on with my car which was over 2300.00. I feel out what I thought I needed and called back to see if she received the the information but she didn't answer but the person that answered did help me and I thank him. But the wait was to long without any communication. More
by PORTIAJ36
Employees Worked With
Maya
July 18, 2023
I was okay with the service & quick turn around time for mty car to arrive until I just got a call that my sales agent, switched my VIN numbers on my paperwork & now I have to go back & resubmit all paperwo mty car to arrive until I just got a call that my sales agent, switched my VIN numbers on my paperwork & now I have to go back & resubmit all paperwork, call & get paper work corrected & call my bank to get all loan info updated . Not to mention I’ll have to wait to get a new tag . More
by creech.lakenya
Employees Worked With
Chris Gantt
July 10, 2023
Very disappointed. Went for a recall and an early oil change. Recall was done fine. Oil change was a disaster. They drained the oil and forgot to refill it. Had t Went for a recall and an early oil change. Recall was done fine. Oil change was a disaster. They drained the oil and forgot to refill it. Had to spend $150 at a nearby Kia dealership to re-fill the oil. It put the car in a dangerous position. More
by USHIKNIS
Employees Worked With
Don's wish to call out specific people
July 05, 2023
Awesome Great Informative Accurate Professional Pati ent Reliable Understanding Reasonable Speedy Polite Happy Positive attitudes Teamwork ent Reliable Understanding Reasonable Speedy Polite Happy Positive attitudes Teamwork More
by Cherrell S.
Employees Worked With
Miyah Hardy and Mariah in parts department
