ALM Kia South - Service Center

Very nice, and professional. The best KIA dealership I have been too. I will not take my Optima anywhere else. Precaria was so sweet and kept me up to date and if I had any quest The best KIA dealership I have been too. I will not take my Optima anywhere else. Precaria was so sweet and kept me up to date and if I had any questions, she was more than happy to help. More

humble, room for price negoatiation is there, was expecting some sort of freebies too for a costly car expecting some sort of freebies too for a costly car More

Horrible and my car is still not fixed. I’ve only had the car 1 month and have been for repairs 8 times. They also went in my bag and stole my money $100 in less than 2 minutes of me gettin I’ve only had the car 1 month and have been for repairs 8 times. They also went in my bag and stole my money $100 in less than 2 minutes of me getting out the car. More

Only place I've ever been to that goes above and beyond. Esthetic about going to be served here! Love them and am so excited to go back when needed to be serviced again. Yay! And Paris is great! Esthetic about going to be served here! Love them and am so excited to go back when needed to be serviced again. Yay! And Paris is great! More

Ms.Rebekah is the best I recommend her every time I'll be there soon there soon More

Ensure that all services were rendered. I paid for a tire rotation that was never completed. Didn't realize until I got home, looked at my bill, and realized that i never gave them my wheel I paid for a tire rotation that was never completed. Didn't realize until I got home, looked at my bill, and realized that i never gave them my wheel lock key More

This dealership has a poor quality of cars and very unprofessional employees. Needs lots of improvement. unprofessional employees. Needs lots of improvement. More

Unfortunately this has been thee worst car purchasing experience. My car wasn’t serviced, hadn’t had emissions, when I picked it up. There was a delay in having the car serviced due to extremely poor man experience. My car wasn’t serviced, hadn’t had emissions, when I picked it up. There was a delay in having the car serviced due to extremely poor management and communication. I later found out the title wasn’t clear on the car and was pulled over by the police due to the absence of an actual temporary tag for my vehicle, again since the vehicle wasn’t cleared from a previous encounter with the previous owner. I did not receive a temporary tag or the information to finally register my vehicle (to legally drive) until almost a month later when my 1st car note was due. Finally after 2 weeks, I was able to drop my car off to be serviced, I was told it would only take a few hours, after calling a bunch of times, I was contacted around closing to be notified my car wouldn’t be ready until the next day which was a super inconvenience, to find out a month later, the oil change was never even done. Not to mention, I was told I had a 9am appointment to arrive by 8:45am, as I did, only to arrive to find 5 people ahead of my stating they had the same appointment time. I’ve called to speak to management a bunch of times, no one would return my calls, and when I did speak to someone, no one actually helped me or seemed to genuinely care. I spoke to one of their sales managers once over the phone and he couldn’t have been more nonchalant. It seemed once I was under contract for the car, they didn’t care to assist me and take care of my car and should’ve been done BEFORE the car was even on the lot to be purchased, and if it wasn’t I should’ve been notified when I inquired if the car was up to par and ready to be driven off the lot. I do badly wish I could return this car to them. More

Homer and Rachel were great! Homer in sales and her in service! Nice job! Awesome service! Homer in sales and her in service! Nice job! Awesome service! More

Easy drop off and service was completed ahead of time, for the amount as discussed upfront! for the amount as discussed upfront! More