ALM Kia South - Service Center

Lied to me about the state of my vehicle m. They said it would be ready between 3-10 days and it wasn’t. They said they couldn’t reproduce the issue in my car but then they told the other deale They said it would be ready between 3-10 days and it wasn’t. They said they couldn’t reproduce the issue in my car but then they told the other dealership they had figured out the issue. They charged me for 10 days worth of a rental car. They were extremely disorganized and shady. More

Good experience…never had any issues. A1 customer service!! Big and clean facility. Had exactly what I wanted. A1 customer service!! Big and clean facility. Had exactly what I wanted. More

Very helpful and honest with the time frame of when my car would be done car would be done More

This dealership was nice. The wait was not long and there was wifi. i was very Pleased The wait was not long and there was wifi. i was very Pleased More

Excellent service, did not have an appointment and your Agent got me in and delivered the service on time. Thank you. Agent got me in and delivered the service on time. Thank you. More

The service at this dealership is awful. From no one answering the phone in any department after trying more than 20 times several days in a row to being laughed at when you show up and brin From no one answering the phone in any department after trying more than 20 times several days in a row to being laughed at when you show up and bring up that no one will answer the phones. I will never go back to this dealership if they were giving away cars or offering me free service on my vehicle. More

My car was not fixed. Kia ALM south offers absolutely NO solutions that help. Representatives at kia specifically BRANDON AND PRECARIA, have little to no power in terms of Kia ALM south offers absolutely NO solutions that help. Representatives at kia specifically BRANDON AND PRECARIA, have little to no power in terms of accommodating their clients. It’s not their fault but maybe don’t tell your client “it’s my day off so i can’t help you pickup your car” ESPECIALLY after telling me to pick it up on a specific day! I left my car at this location for 3 weeks and within 5 days of picking it up my engine was over heating again. I am DONE with KIA. More

I bought my car on the Saturday of Labor Day weekend and I still don’t have it I still don’t have it More

I love Kia mr steve at union city give me the best costumer service thank you costumer service thank you More