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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,319 Reviews
Call Service Center (678) 827-8900

1,319 Reviews of ALM Kia South - Service Center

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October 30, 2023

They're quick reliable and they show concern about the service they provide for you More

by RGOSS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saumil Bhatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Brown, Benjamin Rieves, Chris Gantt
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October 27, 2023

The service was great. The staff was friendly and courteous and my oil change was completed in 2 hrs. More

by NATASHAORAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
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Oct 28, 2023 -

ALM Kia South responded

Super glad we could assist you today! We love helping, see you next time

October 26, 2023

They did a wonderful job glad to have my car back in one piece thanks so much More

by LALASCRUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Oct 27, 2023 -

ALM Kia South responded

Our pleasure, see you next time

October 24, 2023

Brandon was very helpful and communicative. Service time was exactly what he said it would be. More

by AUSTINSHEA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 24, 2023 -

ALM Kia South responded

We enjoyed assisting you today! Thank you so much for sharing, we look forward to seeing you next time

October 23, 2023

Mechanic pull car outside while it was raining but service manager retrieved it back into the bey, so i would not get wet.... More

by DANDERSON3440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Oct 24, 2023 -

ALM Kia South responded

Glad we could assist you, thank you for for sharing. We are really proud of the level of service our team provides. See you next time

October 21, 2023

Selling junk cars with motor problems . Customer service terrible. Lies to the customers. We brought a car 30 days ago and it has been in the service department 25 days. And we still don’t More

by djarrett1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Rieves
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Oct 23, 2023 -

ALM Kia South responded

Our service manager Robin has been in contact with you and the dealership that is working on the car. While we understand your frustration vehicles are built by humans and they do break. This is why you purchased from us, we stand behind what we sell.

Oct 23, 2023 -

djarrett1958 responded

My car is still over at the ford dealership. ALM needs to get my car from the ford dealership so you all can fix it or pay the ford dealership to repair it. I need my transportation.

October 20, 2023

My service at Kia was really nice the young lady was service manager , she was very nice and very kind and was also very professional the thing that I really like was it really didn't take long for More

by tobbiejoe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 20, 2023 -

ALM Kia South responded

Super glad we could assist you today! We look forward to seeing you for your next service!!

October 19, 2023

Will never bring my automobile there again for service. Will not purchase another vehicle from this dealership. More

by FELITAROUSE35
Recommend Dealer
No
Employees Worked With
Ste
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Oct 19, 2023 -

ALM Kia South responded

Kia replaced your engine under warranty for you, not all items were covered a battery and belt are were not covered under the warranty. We understand and respect your decision.

October 18, 2023

Need to improve on customer service. I still waiting for someone to reply back to email for 2 week ago More

by SPAIGE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None name
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October 18, 2023

The worst service center EVER! !!! I will never go back there again they over charges by 1,900 then they acted like it was my problem. More

by SONIAJTAYLOR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Howell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven, and Brandon in service dept along with the mgr of the service dept
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