ALM Kia South - Service Center

The service center personnel were quick and thorough in explaining procedures and understanding my requests for my car. Where I think improvements can be made is outside signage in the front of the dealers explaining procedures and understanding my requests for my car. Where I think improvements can be made is outside signage in the front of the dealership pointing the way to the service department entrance. Additionally the service center would be much more professional if the service agents cleaned up their work areas to look uniform and not “junky” with personal paraphernalia and mementos. More

They were very attentive, updated me every step of the way about my car and made me feel very valued as a customer way about my car and made me feel very valued as a customer More

This was a great experience. It was very smooth and they completed all my services. It was very smooth and they completed all my services. More

Prompt service. Knowledgeable and friendly service. Made me feel welcome and they were all eager to help. GREAT customer service! Knowledgeable and friendly service. Made me feel welcome and they were all eager to help. GREAT customer service! More

Wonderful customer service. The sales department and service department is very helpful and courteous. I definitely recommend them. The sales department and service department is very helpful and courteous. I definitely recommend them. More

Service is terrible. 4 times I have contacted service since Nov regarding a part due to a recall. Each time I was promised a call back and todate have not heard from any 4 times I have contacted service since Nov regarding a part due to a recall. Each time I was promised a call back and todate have not heard from anyone. This is ridiculous! VERY POOR CUSTOMER SERVICE! More

After our purchase of a used vehicle we noticed several things about the car. After 5 trips back to the dealership, they finally got it together with the exception of 1 item. I would not recommend this ser things about the car. After 5 trips back to the dealership, they finally got it together with the exception of 1 item. I would not recommend this service department More

Great service from ALM Kia and Paris! I always leave please after doing business with Paris! Thank you as always she’s great! I always leave please after doing business with Paris! Thank you as always she’s great! More

It was a great experience! Everyone was wonderful! I look forward to seeing them on my nest visit!!! Sincerely, Andrea Beasley Everyone was wonderful! I look forward to seeing them on my nest visit!!! Sincerely, Andrea Beasley More