ALM Kia South - Service Center

I had the pleasure of working with Myiesha Hardy. She was extremely personable as well as knowledgeable. Her service was superb and inviting. She was extremely personable as well as knowledgeable. Her service was superb and inviting. More

The service was great as always. I APPRECIATE no long wait time. Will see them the next visit. I APPRECIATE no long wait time. Will see them the next visit. More

They are awful. Never fulfill promises - had trouble when purchasing my car and went back for service just to have service agent promise that I'd get a free service Never fulfill promises - had trouble when purchasing my car and went back for service just to have service agent promise that I'd get a free service with a good review to Kia but since I've given a review, they don't respond. More

Good evenings, I’ve been brining my sisters car in and the repairs that you state and we paid for due to her engine light would not go off. You stated as park plugs we paid $600.00 for what. Drove off and the repairs that you state and we paid for due to her engine light would not go off. You stated as park plugs we paid $600.00 for what. Drove off and the light came back on. Took it back and 2 to 3 days later you informed us it needs a catalytic converter. Sales person had another technician review it and they said it was the fuel pump and induction service for approx $800.00. I picked up the vehicle because I can’t believe anything you all told me about the 2015 Kia Cadenza. Then when I picked it up, the rep could not find any documentation that I needed a catalytic converter other than stating that to my sister and I at 2 different times. The technicians needs to keep it as documentation instead of deleting things. This is falsification and that is wrong. Something needs to be done Regarding Kia period. The technicians look like you hired them from off the streets literally. Technicians everywhere else has a uniform on. This is truly embarrassing, I’m not sure how other technicians dress at other locations. We as African Americans has to do better with service across the board. This place is truly a joke, I heard you all supposedly have a new crew, well it seems no better. Lastly, please don’t have the technicians eating in cars. The steering wheel and console was sticky from food residue. Thank you Toshia Webb More

I had a great experience @ ALM South! ! I really had a good experience! Thank you ! I really had a good experience! Thank you More

I always get my car maintenance completed with ALM and they have been professional when working on my car. they have been professional when working on my car. More

ALM Car Repair invoiced me for over $7000 to replace the engine in my 2018 Lincoln MKZ. I took my car to Signature Auto, and the engine is fine. I just needed a tune-up. I wasted $199 on a bogus diagnosti engine in my 2018 Lincoln MKZ. I took my car to Signature Auto, and the engine is fine. I just needed a tune-up. I wasted $199 on a bogus diagnostic test. More

Never answer the phone Noone return your call my car drop off I had to go there to talk something after two days of calling. off I had to go there to talk something after two days of calling. More

This was not a good experience for me. The customer service was horrible. Theist that helped me was on the phone the entire time when I asked her about my service and my concerns for my ve The customer service was horrible. Theist that helped me was on the phone the entire time when I asked her about my service and my concerns for my vehicle. She had her AirPods in taking a personal call More

Kia Representatives was patient professional in accuracy of customer support .As a Kia Optima owner I'm happy with The recall repair service. of customer support .As a Kia Optima owner I'm happy with The recall repair service. More