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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,279 Reviews

1,279 Reviews of ALM Kia South - Service Center

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March 04, 2024

Great customer service and I didn’t have to wait long before being serviced or to get my car back. More

by bmiddlebrooks20
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department manager
Mar 04, 2024 -

ALM Kia South responded

Super glad to hear, we love helping our service customers with all of their vehicle needs. See you next time.

March 01, 2024

Excellent customer service the work done on my suv was amazing great experience I had More

by CBATTLE836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Willmes
Mar 01, 2024 -

ALM Kia South responded

Our pleasure to assist you today!

March 01, 2024

Fast and quick put in once the package arrive but the delivery time was slow but it wasn’t the dealer fault More

by YATILWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven hicks
Mar 01, 2024 -

ALM Kia South responded

Thank you for understanding! We hope you enjoy the new car

February 29, 2024

Excellent Customer Service was very concerned of Customer Care and was very happy with their response and support team More

by CBATTLE836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Rieves, Eric Willmes
Feb 29, 2024 -

ALM Kia South responded

Our pleasure to assist you today!

February 27, 2024

I have been a customer for years and they always keep me updated on the work being done. They also go the extra mile for their customers. More

by FLOWERS519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah, Javon, and Paris in the service area.
Feb 27, 2024 -

ALM Kia South responded

Yes we do, we love helping our customers. Thank you for stopping by today see you next time

February 26, 2024

Great and swift service! Excellent customer service and my representative kept me informed of repairs on my car! More

by BARBARAJCHIS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

ALM Kia South responded

Our pleasure to assist you today, we look forward to seeing you next time for your service needs.

February 26, 2024

We had a great experience purchasing our KIA Telluride from ALM KIA South. The manager and sales rep were both very knowledgeable and helped make the process smooth. More

by SALMANSHAHEEN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

ALM Kia South responded

Super glad we could assist you today! We hope you enjoy the new car!

February 22, 2024

Staff was on point with assisting and communicating with me. I was told what was needed and done to my car. More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
February 21, 2024

Lovely staff and experience. Thank you guys for friendly and quick service. Thank you Alex! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kelly
Feb 21, 2024 -

ALM Kia South responded

We love helping our service customers! So glad you stopped by today! See you next time

February 20, 2024

My appointment was at 7:30, no one showed up until 8am, even though service department opens at 7am. It took me 3 months to get in for an appointment. When you call no one answers and the voicemail it goes More

by LOLa1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex in service department
Feb 20, 2024 -

ALM Kia South responded

We will look into this allegation swiftly as we do not condone this type of behavior. Thank you for letting us know

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