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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,255 Reviews

1,255 Reviews of ALM Kia South - Service Center

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February 27, 2024

I have been a customer for years and they always keep me updated on the work being done. They also go the extra mile for their customers. More

by FLOWERS519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah, Javon, and Paris in the service area.
Feb 27, 2024 -

ALM Kia South responded

Yes we do, we love helping our customers. Thank you for stopping by today see you next time

February 26, 2024

Great and swift service! Excellent customer service and my representative kept me informed of repairs on my car! More

by BARBARAJCHIS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

ALM Kia South responded

Our pleasure to assist you today, we look forward to seeing you next time for your service needs.

February 26, 2024

We had a great experience purchasing our KIA Telluride from ALM KIA South. The manager and sales rep were both very knowledgeable and helped make the process smooth. More

by SALMANSHAHEEN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

ALM Kia South responded

Super glad we could assist you today! We hope you enjoy the new car!

February 22, 2024

Staff was on point with assisting and communicating with me. I was told what was needed and done to my car. More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
February 21, 2024

Lovely staff and experience. Thank you guys for friendly and quick service. Thank you Alex! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kelly
Feb 21, 2024 -

ALM Kia South responded

We love helping our service customers! So glad you stopped by today! See you next time

February 20, 2024

My appointment was at 7:30, no one showed up until 8am, even though service department opens at 7am. It took me 3 months to get in for an appointment. When you call no one answers and the voicemail it goes More

by LOLa1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex in service department
Feb 20, 2024 -

ALM Kia South responded

We will look into this allegation swiftly as we do not condone this type of behavior. Thank you for letting us know

February 19, 2024

Car experience shaking after tire rotation service manager explained that we needed to leave car for 5 to 7 days for them to check. Control on rear is cracked from mounting no one said anything. More

by BREAMICHELLE504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saumil Bhatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kedarius Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

ALM Kia South responded

We agree this seems strange to us. This is why we requested the vehicle stay here so we could have someone look at the car.

February 19, 2024

Friendly people good experience best dealership out there will forever be my go to place More

by TAPLEYKAYLA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah Hardy
Feb 19, 2024 -

ALM Kia South responded

We could not have said it better! Thank you so much for sharing how your service visit went today. We look forward to seeing you next time

February 19, 2024

I always see Miya when I bring my Sportage in for service. She makes sure that I'm happy before I leave. More

by MS.R_BURNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miya
Feb 19, 2024 -

ALM Kia South responded

We really enjoy helping our customers with all of your service needs! We look forward to seeing you next time

February 14, 2024

Jawon is an amazing sale person. He was very patient with me. Thank you everything More

by duzant28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

ALM Kia South responded

Super glad we could assist you today! Thank you for stopping by

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