ALM Kia South

Never buy from here. PERIOD. The only thing good here is fair price and not forcing to customers and they don't force. I brought a new KIA carnival 2024 2 weeks back. PERIOD. The only thing good here is fair price and not forcing to customers and they don't force. I brought a new KIA carnival 2024 2 weeks back. This morning I was just looking at the setup and the car was in idle. My little son who was in barefoot screamed when the accidentally touch the under the seat me tail rails. I’ve informed the dealership about this today 8/12/2023. When I searched in Internet I found the below blog. This is strange how Kia has still not fixed this danger safety issue? I’m sure this is not easy to notice unless someone with barefoot tries to touch the rails. Please take this to Kia seriously and have a recall open. This is really danger. When I touched and checked every where the rails were hot under the middle sit not the far side ones. Like someone mentioned in the blog possibly the rails are just above the exhaust and no proper sealing is there otherwise why the middle rails will be hot and not the side ones? https://www.carnivalforums.com/threads/floor-rails-getting-hot-while-idling.690/ I've been trying to reach the sales person but he is not picking up the phone. The service center no one picks up the phone. I was able to speak another sales person they all assured someone will call me back. It never happened. The after sales service is WORST. A new vehicle but no one there to take the responsibility. Its better to pay little extra somewhere else who has better service. If you don't care about after service then it's is better place. More

I love how the waiting area is always clean and they have a variety of refreshments to choose from. Whenever I go, I always set my appointments with Precaria, she's absolutely amazing! She's very knowledgeab a variety of refreshments to choose from. Whenever I go, I always set my appointments with Precaria, she's absolutely amazing! She's very knowledgeable of services and recommendations, quotes accurate wait times, and she always offers excellent customer service. She makes my experience that much more enjoyable ALWAYS! More

I love working with Paris, she is truly an asset to your dealership. She takes good care of me. dealership. She takes good care of me. More

ALM Kia South is honestly an amazing dealership. I knew what i wanted when i walked in and Mr. People’s made sure to get me exactly what i wanted and more. he saved me a lot of money and the process I knew what i wanted when i walked in and Mr. People’s made sure to get me exactly what i wanted and more. he saved me a lot of money and the process went by quickly. this is the second time i buy a car from this dealership and i know i will be back again when i buy my next car. More

Marc was very gracious and helped us through the paperwork just fine. The dealer was gracious in when I changed my mind at the last minute due to not understanding the different towing capacities. I paperwork just fine. The dealer was gracious in when I changed my mind at the last minute due to not understanding the different towing capacities. It worked out in the end. My one suggestion would be that if a customer has a specific issue that is a deciding point, they would say, "Let's look and see what the manual says about that" instead of letting me search through the internet. More

They charge a motor trend certification fee. I have never heard of that I feel cheated. I have never heard of that I feel cheated. More

I will absolutely refer everyone to ALM Kia South , great service , so helpful and overall 10/10 service , so helpful and overall 10/10 More

I have a car 2013, kia soul that have a recall but the car sat and now the recall is expired but the wheel knocks from side to side , very dangerous, with kids in the car , they charging me $440 to fix, i car sat and now the recall is expired but the wheel knocks from side to side , very dangerous, with kids in the car , they charging me $440 to fix, it was escalated to DM who declined to fix, not happy! More

Jeremiah was very good working with me. The whole experience was great only a little long. The only thing I can complain about is when I called with some concern of check engine light comin The whole experience was great only a little long. The only thing I can complain about is when I called with some concern of check engine light coming on and me bringing it back to get it fixed, it’s been hard to get resolved. More