ALM Kia South

unethical behavior from ALM I am 24 years old and the biggest mistake I have ever made in my entire life is buying my 32,000 four-runner from ALM south. I bought this car slightl I am 24 years old and the biggest mistake I have ever made in my entire life is buying my 32,000 four-runner from ALM south. I bought this car slightly used along with their “extended warranty” which over the course of the loan is going to cost me 1900$. two months after having the car I started having TERRIBLE problems with my car. 4x4 not working, breaks locking up on interstate almost making me crash several times, a ton of service lights started popping up, so naturally I went to a licensed Toyota dealership to get this problems fixed. The Toyota dealership told me that the amount of RUST under the car made the warranty not valid. I then tried to reach out to ALM customer service and finance department that sold me the BUMPER TO BUMPER warranty and they seemed to not know who I was or care to find out. they offered no help and kept pointing me in the direction of there xxxxty warranty team who told me that I could not be helped do to rust. But how could I have rust after only two months of owning the car. The unethical SNAKES at ALM south sold me a bogus warranty that cost me 1900$ on top of the 32,000$ car on top of the 2200$ worth of work that I had to have done just two months after I bought the car. Terrible out of shape cars sneaky, unethical sales people and a terrible customer service department ! I hope people read this and think twice before dealing with the people at alm south because I will never return and I will do my best to make sure none of my loved one purchase a car from them ! of course the person who works in sales that sold me warranty is no longer working with them due to unethical behavior. his name was celo More

Very pleasant experience. Called in advance and the car was waiting for us at the front door. The car was very clean when we received it and the walk around was pr experience. Called in advance and the car was waiting for us at the front door. The car was very clean when we received it and the walk around was professionaly done and helpful. More

Great customer service! Got a good value trade in on my 2003 Expedition, was dealt with promptly and efficiently. Car was ready when I pulled in. Would give 5/5 stars, but wa Got a good value trade in on my 2003 Expedition, was dealt with promptly and efficiently. Car was ready when I pulled in. Would give 5/5 stars, but was deceived about a tire pressure monitor. Salesperson said that tire pressure monitor just came on the day I arrived, however when I looked at the pictures on Autotrader it showed that the light was on when the pictures were taken, and it turns out that there is a problem with the tire pressure sensor. The value of the car was good enough to avoid action, and the salesperson was an overall very kind and helpful person. More

" Wonderful Experience!!! Great Customer Service!!! " I can't say thanks enough for the customer service. Derek Rose made my car buying experience smooth, He's patience and work diligently to my needs. Th I can't say thanks enough for the customer service. Derek Rose made my car buying experience smooth, He's patience and work diligently to my needs. Thanks so much!! More

Without Debate I was in immediate need of a replacement vehicle. I didn't plan on a purchase that day; it was getting late in the evening and starting to rain. How I was in immediate need of a replacement vehicle. I didn't plan on a purchase that day; it was getting late in the evening and starting to rain. However, I found a car I liked for a reasonable price. Once I got it home, I noticed two problems: a missing piece of trim and small imperfections in the windshield. I spoke with Tyrone Duncan and subsequently Joe Jones. Without argument, without debate, they replaced the missing trim and installed a new windshield. They were committed to my being comfortable with a quality purchase...now that's luxury. More

Best all around car transaction I have ever had. I have bought and traded scores of cars and trucks over the years. ALM South and Mrs. Jones blew me away with their fantastic care and service. From s I have bought and traded scores of cars and trucks over the years. ALM South and Mrs. Jones blew me away with their fantastic care and service. From start to finish, purchase to trade in, and till I drove off the lot, they were a real pleasure to deal with. Since I got home I have been looking over their web sight just to find something else to buy. 5 stars isn't enough. I'd give them 7! More

awefull This is an update to a previous review. I am convinced this dealership purchases lemons for used cars to sell. I purchased it on Oct 17th 2015 & it This is an update to a previous review. I am convinced this dealership purchases lemons for used cars to sell. I purchased it on Oct 17th 2015 & it has been in the shop 6 times since then. Luckily it still has the manufactures warranty on it. I've had 6 recalls fix, which was in the first 2 weeks of owning it. Yes, I now know only the manufacturer can fix a recall but when you are told by 3 different people at the dealership that they have been fixed...you tend to believe them. It has had the stereo replaced, door panels fixed, front end fixed 2 times, drivers seat replaced, 3 times sensors & cameras have had to be fixed, and just yesterday the rear sway bar had to be replaced...I'm sure I am forgetting a couple things but who can keep track. DO NOT buy a car from this dealership, they lie & have no problems selling you a lemon. More

this place really aims to please Irian Jones who helped me find my amazing car , the general manager who helped me get the right price, and Antonio helped me getting all the extras i Irian Jones who helped me find my amazing car , the general manager who helped me get the right price, and Antonio helped me getting all the extras included. thanks to everyone who assisted in helping me get the car I thought might be out of my budget. highly recommend this place. More

Best car buying experience Ms jones was amazing and went above and beyond to make sure I was happy and completely satisfied with my purchase . She was involved every step of the Ms jones was amazing and went above and beyond to make sure I was happy and completely satisfied with my purchase . She was involved every step of the way and didnt throw me away after the sale . I will most DEFINITELY be sending MANY referrals your way ! Thanks so much Ms Jones :-) More

The best experience I've ever had in a car dealership Everyone was so helpful from the dealer to the financial office everybody was so kind. The best experience I have ever had when it came to buying a c Everyone was so helpful from the dealer to the financial office everybody was so kind. The best experience I have ever had when it came to buying a car. More