ALM Kia South

"Well Pleased" I was greeted by Mr. Shaun Smith as soon as I pulled up to the Dealership, with a sharp military like approach that was well received. I found exact I was greeted by Mr. Shaun Smith as soon as I pulled up to the Dealership, with a sharp military like approach that was well received. I found exactly what I was looking for and the whole process was professional, timely and well orchestrated. Thanks Shaun, Thanks... More

Wonderful As a first time car buyer, I received great service from everyone I encountered with. They helped me with any questions I had and everything. Overall As a first time car buyer, I received great service from everyone I encountered with. They helped me with any questions I had and everything. Overall it was great More

Service I would rate this purchase as average. Even though I had my own financing, there was a lot of paperwork that was stated was required. THIS WAS THE F I would rate this purchase as average. Even though I had my own financing, there was a lot of paperwork that was stated was required. THIS WAS THE FIRST CAR THAT I PURCHASED AND THE SERVICE ENGINE LIGHT CAME ON WHILE DRIVING HOME. When I got home and read the manual it reflected that the car should have been serviced every 10,000 miles. When i rechecked the carfax it reflected that the last service was at around 12,000 miles. Needless to say after purchasing a car i had to spend another $110.00 on a service for the first time in me car buying life experience. When my wife call to let the folks at the dealer know they wanted us to drive back 2 1/2 hours back up there to look at the car which was not do-able because of our work schedule. When she told the guy this all he kept saying was to bring the car back. So no matter how the purchase went, it was clouded by having to service a car that was just purchased. And we were not offered any reimbursement for the service. More

Great experience!!! Everyone was sharpe and helpful. This is my first time buying a car and Charlee and the rest of the staff did a great job. I highly recommend ALM to a Everyone was sharpe and helpful. This is my first time buying a car and Charlee and the rest of the staff did a great job. I highly recommend ALM to anyone looking to get a great deal plus excellent service. A+ More

Great sales staff! The salesman and finace person made the experience fun and easy. There was no pressure to commit to the sale and they were patient an friendly The salesman and finace person made the experience fun and easy. There was no pressure to commit to the sale and they were patient an friendly More

Great The staff really helped me get out of bad situation. They worked non stop and were not satisfied until I was satisfied. Kai was an awesome salesman an The staff really helped me get out of bad situation. They worked non stop and were not satisfied until I was satisfied. Kai was an awesome salesman and Janice was an awesome Finance manager! More

bait and switch We found a car advertised on Internet . When we got there we were told they could not se us that car but they had more expensive models . When they re We found a car advertised on Internet . When we got there we were told they could not se us that car but they had more expensive models . When they realized that we were deteined to stay within our budget the salesman and general manager disappeared . Cars are overpriced . Very obvious they showed partiality to black people . We finally left since nobody was willing to Help us More

Worst Liars Ever!!!!!!! On May 26th, 2016, my husband and I stopped by to look at a car. The sales person was very nice, but everything else went wrong. First off, the car wa On May 26th, 2016, my husband and I stopped by to look at a car. The sales person was very nice, but everything else went wrong. First off, the car was posted on their site for $15,999.00 and when we came in to look at the car, it was priced at around $17,499.00. The sales person offered the car to us at the 15,999. Good deal right? While waiting to see the financial guy, I went to inspect the car again, due to hearing loud tires when taking it for a test drive. I find that one of the tires in the back was completely flat. I tell the sales rep that the tire is flat, and to have someone look at it. I was told there was a nail in the tire and it would be replaced with a new tire, but he had to make sure that they had one on site. So I tell the sales rep that I was not ready to sign papers until the car was ready. Then we go back to financing to talk about rates and what not. I was rushed through everything, I've never signed so much papers in that amount of time in my life!!!! I asked the financing guy if the car was ready to drive off the lot, because if it wasn't, I wanted to come back when the car was ready. I was not ready to make any deals until the car was all set to go. He assured me that the car was all good to go and there were no issues. So I signed. In the middle of all this, the sales rep comes into the room, and the financial guy kicks him out so quickly, doesn't leave any time for the sales rep to say anything. Once all the paperwork was done, we walk out to find out that the car was not ready. They had to order another tire, and I would be able to pick up the car the next morning. The next morning I hear nothing, so I call the dealership, and was told the still wasn't ready. I go over all my paperwork again, and see that they sold the car to me at the higher price at $17,459.00. I got in my car and drove straight to the dealership. I asked to talk to a manager where Jay approached me stating he was a manager, and he decided to help me out. Only to be told continuous lies about when the car would be ready, if the car was ready, and I had to get in line to see the financial guy to fix my rates. Even though they should have pushed me to the front for making the mistake. Whatever, I still don't have my car at this point. They have told me that the car would be dropped off to me at my house so I wouldn't have to go back and pick it up. As I was leaving, another customer approached me and said they had similar issues too. That he was also here the day before and they had lied to him about certain things, and he decided not to drive off the lot, but he gave them a second chance and came back. This place was unprofessional. Everyone should have worked as a team and not as an individual. The financing guy was so rude and dismissive to the rest of his team members, telling me he over rules them. He was the one who screwed me over, and made continues promises we both knew he couldn't keep. He was lucky the sales rep were nice and apologetic, cause I would have taken my money back and bought a car elsewhere. I will never buy a car through Atlanta Luxury Motors ever again, and I will make sure that my friends, families, and any one I meet know my experience, and to never buy a car from here!!!!!!!!!!!!!!!!!!!! I want to make it clear, that the sales rep had wonderful customer service, and tried the best they could. But what really got me was when the financial guy spoke down upon his fellow colleagues. How very unprofessional!!!!!! More

Amazing experience!! My boyfriend and had an amazing experience here last Friday. We got the car that we went for and the price was spot on, even the trade value was pheno My boyfriend and had an amazing experience here last Friday. We got the car that we went for and the price was spot on, even the trade value was phenomenal. Will highly recommend Atlanta Luxury Motors South to others in the future, thanks for such an awesome job well done by everyone. More

Amazing This was the best car buying experience ever! Everyone was soooo polite and caring! They treated you like you was at home! I would recommend this car This was the best car buying experience ever! Everyone was soooo polite and caring! They treated you like you was at home! I would recommend this car lot to alllll of friends and family!! More