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ALM Kia South
Union City, GA
4,979 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,979 reviews
May 18, 2017
Pleased I was treated very good. Very good experience. The personnel were courteous and very informative. Everyone we dealt with was nice. I would recommend t I was treated very good. Very good experience. The personnel were courteous and very informative. Everyone we dealt with was nice. I would recommend this place. More
by Brown Deb
May 16, 2017
Great Teamwork! I found the car I wanted, but I was skeptical about doing business with the dealership since I had never heard of them. However, after interacting wit I found the car I wanted, but I was skeptical about doing business with the dealership since I had never heard of them. However, after interacting with several of the associates, I began to notice that they all were very helpful and professional. I ended up having a good buying experience. Rodney in sales, Jay in finance, Jawon in delivery, and several others did a very good job of customer service. More
by carpet dude
May 15, 2017
Lack of Integrity Took 4 hours to do paperwork however, deal was closed in 30 minutes. Had NO gas when we left lot. Day after had to replace the battery which they wer Took 4 hours to do paperwork however, deal was closed in 30 minutes. Had NO gas when we left lot. Day after had to replace the battery which they were aware was dead - car did not start when they went to bring the car to the front lot for us to see car.- we saw them drive it through the lot. Now I assume it was to get battery charged enough for us to test drive. Charged $599 dollars for oil change, tire rotation and a detail on the car at a later date. I live over 6 hours away (round trip) why would I agree to that charge. I would not have - the charge was never discussed I noticed it after the fact. Very disappointed - the finance guy offered the extended warranty 3 times - but never once told me about the $599 charges. I feel like the took advantage of us from the minute we walked in. Our appt was at 10 however, did not meet our sales rep until 10:20 - she said no one told her we were there. We were told when we arrived she was at the bank and would be there by 10. Who was telling the truth? It took over 20 minutes to bring the car from the back of the lot to the front for us to see. We saw the car driving through the parking lot. We were told they could not find the keys which is why it took so long. What is the truth? The finance guy apologized for the delay - he said he was waiting on the sales rep to provide missing information. The sales rep told us the finance guy took the sales as they were presented and we were the first customers in the store. I believe there was one other deal made before ours. Who was telling the truth the sales rep or the finance guy. We were told that the payments would be approx. $214 a month for 60 months but right before going into finance were told it would be $279 for 48 months. I understand this could happen and appreciate we were told prior. \ I have bought several cars in my life and this is the first time each line of the financials were not discussed. If we had not been there for 4 hours I would have come right back after realizing we did not have gas in the vehicle but we were already 15 minutes down the road and had a very long drive home. Integrity a huge issue for this store. More
by Lisa
Employees Worked With
Erica
May 10, 2017
Wonderful service and sales I enjoyed my experience at ALM. The salesman Joe was wonderful! He was not pushy and gave me exactly what I was looking for. I will definitely be send I enjoyed my experience at ALM. The salesman Joe was wonderful! He was not pushy and gave me exactly what I was looking for. I will definitely be sending people to him. More
by Tanya
Employees Worked With
Joe Louis
May 10, 2017
Good Experience! Our salesman JT was awesome! He was friendly, knowledgeable and interested in helping us choose the right vehicle for us. Due to JT the whole process Our salesman JT was awesome! He was friendly, knowledgeable and interested in helping us choose the right vehicle for us. Due to JT the whole process was easy and did not take too long. He took great care of us. Everyone there was friendly and helpful. We will recommend ALM and would buy from them again. More
by B2017
Employees Worked With
The guy who took care of the car making sure the electronics and everything worked was great! He was very knowledgeable and helped me to understand how everything should work., Jahari Tabor
May 10, 2017
Do not buy a car here - nightmare experience 1. They were very pleasant UNTIL I tried to negotiate on price - then they got cold and nasty. I waited for over an hour to talk to a sales manager. H 1. They were very pleasant UNTIL I tried to negotiate on price - then they got cold and nasty. I waited for over an hour to talk to a sales manager. He was rude, never smiled, treated me like I was a huge inconvenience and bother. 2. The car supposedly was inspected bumper to bumper yet they let me drive away (with my daughter) in a car that had FAULTY BRAKES. 3. The day after I bought the car, I tried to return it. Faulty brakes, terrible rust underneath, leaky oil line, broken air conditioning - the list went on and on. They made me wait 2 hours and then said "No returns." My only choice was to have the same mechanic that supposedly inspected the car go ahead and fix it. There was no "boss" around with whom to discuss further - he was supposedly on a cruise. It was like a bunch of kindergartners with no teacher! They wouldn't even give me a rental car to get home! I paid $70 for Uber. (It was either that or drive my new car home with bad brakes.) 4. Head mechanic never returned my calls. The receptionist was embarrassed and apologetic that I received such shoddy service. 5. After almost THREE weeks and almost 25 phone calls - I could finally go get my new car - which by now I hated. PS After 10 months of problems with this clunker, I tried to trade it in with Carvana. Guess what? It was manufactured to be sold ONLY in Canada. I cannot trade it in! RUN AWAY from ALM!! They were a nightmare to deal with. More
by Crey
Employees Worked With
Joe (Management), Nathan (Service), Winston Watson
May 06, 2017
Very helpful Great experience from my sales person Amir and the manager Stacy Brown were awesome. Everyone was very helpful I'm happy I was able to find such a gre Great experience from my sales person Amir and the manager Stacy Brown were awesome. Everyone was very helpful I'm happy I was able to find such a great deal. More
by Kias
May 02, 2017
It was a very pleasent experience. The staff was very friendly and accommodating. The level of customer service was very satisfying. I would highly recommend this card dealership to f The staff was very friendly and accommodating. The level of customer service was very satisfying. I would highly recommend this card dealership to friends and family. More
by katiedid
Employees Worked With
Other Employees :
Landon was my salesman. I also worked with a gentleman in the finance office.
May 01, 2017
Good salesmen. Nice staff. Finance person took a little longer than I expected with paper work, but overall experience was pretty good. I will shop with this dealership again in Finance person took a little longer than I expected with paper work, but overall experience was pretty good. I will shop with this dealership again in the future. More
by Puggy86
Employees Worked With
Winston Watson
April 29, 2017
Great Experience Emerald made the car buying process easy and stress free. Came in and got the exact car I wanted. Thank you Emerald Jowan and Larry Emerald made the car buying process easy and stress free. Came in and got the exact car I wanted. Thank you Emerald Jowan and Larry More
by MsRoyalty
