ALM Kia South

Amazing Brandon Ramsey, Brandon and Jawon were very nice host/people and helped us a lot. I reccomend you look for those men when you go. Brandon Ramsey, Brandon and Jawon were very nice host/people and helped us a lot. I reccomend you look for those men when you go. More

Outstanding Customer Service Experience was Wonderful ...everyone was warm & welcoming to me Shout out to my team! Papa Rudy...Graceful Janice and the king of Tech Jawon!...All o Experience was Wonderful ...everyone was warm & welcoming to me Shout out to my team! Papa Rudy...Graceful Janice and the king of Tech Jawon!...All of you guys Rock You gave me service Like Chik-fil-a...the best! Thank you More

Great Prices But This was the worst experience I've ever had with a dealership. Ever. Initially I was elated to find this dealership. The pricing was great and purcha This was the worst experience I've ever had with a dealership. Ever. Initially I was elated to find this dealership. The pricing was great and purchase went smoothly. The car had a minor issue that my sales rep advised I take in to have fixed. I made an appointment and was forgotten about. I wasted 6 hours waiting for something that took 30 minutes once they realized the mistake(with a new scratch on the bumper as a lovely parting gift). The problem seems to stem from management, there is little to no communication/transparency with the customer and they don't seem to know how to fix the problems they created. It's not a great image if you tell a customer you'll check to see if the work has been done and then walk around the lobby talking to your coworkers for 20 minutes before you do so(especially if I've been here waiting patiently for 6 hours). As a customer if I make an appointment to do business with you the manager specifically I'd hope you'd ensure that the work is actually done in a timely manner. Or at least offer some sort of recompense if it isn't... Amir my sales rep was phenomenal and if he ever transfers to a different dealer I'd be happy to recommend him to anyone.l, and Joey the technician (once he actually got the keys to my vehicle) was great. Funny guy, easy to talk to. Explained the original issue, why it was happening and how to prevent it in the future. I have nothing but good things to say to the day to day staff but ALM South as a whole will never see another dime of my money and I hope to review saves some people headaches and unanswered phone calls in the future. At the root of it all I didn't feel valued as a customer. I can deal with the wait times and mistakes if they we're owned up too. Not a great way to cultivate a great user experience. More

Good service My sales woman and my financial manager was truly amazing! As well as my delivery specialist was too! I recommend Sabrina, Nicole and Jawon to anyone! My sales woman and my financial manager was truly amazing! As well as my delivery specialist was too! I recommend Sabrina, Nicole and Jawon to anyone! GO ALM More

RAnge rover Everybody was extremely help and courteous. From Destiny who sold to Jawon who went over all the bells and whistles and finally a Ms. Sabrine who mad Everybody was extremely help and courteous. From Destiny who sold to Jawon who went over all the bells and whistles and finally a Ms. Sabrine who made financing possible and clear. More

Great This dealership was amazing. If you come her ask for Emeral to help you she was great. Jawon helped me get my setting right and a new key before I lef This dealership was amazing. If you come her ask for Emeral to help you she was great. Jawon helped me get my setting right and a new key before I left which was good. Waddell did all my paperwork. Really I couldn’t go wrong coming here. More

Porsche’ Panamera Great experience and wonderful customer service, thanks to Shaq, Sabrina, and Jawon. They were very accommodating and helpful. Would highly recomm Great experience and wonderful customer service, thanks to Shaq, Sabrina, and Jawon. They were very accommodating and helpful. Would highly recommend this dealership for my friends. More

Best service ever!! I was so worried about having to buy a new car. I was dreading the long process. The team went above and beyond to make sure I got the car I wanted an I was so worried about having to buy a new car. I was dreading the long process. The team went above and beyond to make sure I got the car I wanted and the best deal and rates possible. Thanks to the whole team Rodney, Amir, Janice and Jawon!!! They took care of me from start to finish! I’ll be coming back for my all car needs. More

Repeat Customer I had a great experience with ALM. Amir, Waddell and Jawon made sure that I had an excellent experience for the second time. Definitely worth the expe I had a great experience with ALM. Amir, Waddell and Jawon made sure that I had an excellent experience for the second time. Definitely worth the experience! More

Awesome Customer service? I had an awesome experience with purchasing the car I wanted. The salesman Rudy was very kind and he provided excellent customer service. The finance I had an awesome experience with purchasing the car I wanted. The salesman Rudy was very kind and he provided excellent customer service. The finance manager Janice was also very helpful. She was able to get me a good finance rate and lower payment. Jawan was the delivery specialist. He helped me set up my blue tooth and he ensured that my vehicle was ready for the road! Thanks so much for making my car buying experience pleasant! More