ALM Kia South

Customer service can improve! And wait time !the woman who checks people in and out when your car is done should focus on the customer she talking too especially since the wait time is so long! And not ha who checks people in and out when your car is done should focus on the customer she talking too especially since the wait time is so long! And not have other unimportant conversations while she’s checking you out! More

Great customer service ! Patient in teaching you how and what works in the vehicle. Very knowledgeable! Will definitely send referrals ! Great salesperson yes indeed God Bless what works in the vehicle. Very knowledgeable! Will definitely send referrals ! Great salesperson yes indeed God Bless More

I bought my car from this dealership, therefore they are the only ones who work on my car. With all the money I give to this place I can’t understand why would you not return my car fixed and put back toget the only ones who work on my car. With all the money I give to this place I can’t understand why would you not return my car fixed and put back together properly versus Me having to return my car for you to redux what should have been fixed in the first place. Tightened up, it’s not a good look. I just wanna trade my car and go somewhere else. It’s a hassle versus a relief. Hire better ppl organized ppl not ppl who just want a check and treat you like a check More

Very pleasant experience. Nicole made the whole process go smooth and answered at questions that I thought about along the way. Also she didn’t try to pressure me into a Getting a car go smooth and answered at questions that I thought about along the way. Also she didn’t try to pressure me into a Getting a car More

I did not like the fact that I was told I had to purchase 2 warranties that I did not want I was told that they could not be taken off that's a lie the only reason I did it was because it was late in the af 2 warranties that I did not want I was told that they could not be taken off that's a lie the only reason I did it was because it was late in the afternoon and I was waiting for a long period of time and it was closing time I guess he gets more for commission when you tell someone you can not take it off the invoice never heard of that i should have the option if I want to purchase a warranty I REALLY DID NOT LIKE THAT AT ALL, my sale person and his manger Mrs.Jones was really nice my sale person Marc told me I did not have to purchase those warranties it was optional but when time to sale the paperwork they could not be taken off not good hope some reads this. Carnard. More

Hi the experience I receive every time I come in to get my car serviced is awesome. Everyone is very helpful and keeps you updated on the service of your car my car serviced is awesome. Everyone is very helpful and keeps you updated on the service of your car More

Mike in the service department was great. He has assisted me on more than one occasion, working through a frustrating situation with honesty, transparency and support. me on more than one occasion, working through a frustrating situation with honesty, transparency and support. More

Service Dept Service was great but I wished they would have a better set up in the waiting area. Not much to do or eat, maybe set up a vendor with food and better Service was great but I wished they would have a better set up in the waiting area. Not much to do or eat, maybe set up a vendor with food and better quality seating. More

Great Dropped it off to have the lugs removed, they noted it had two open recalls and performed both of those in a timely manner. Would come back Dropped it off to have the lugs removed, they noted it had two open recalls and performed both of those in a timely manner. Would come back More

They had my cat for two months..when I got my car back the bumper was scratched up...They offered to fix my bumper and it would only take one or two days..They ended up having my car for another month. I the bumper was scratched up...They offered to fix my bumper and it would only take one or two days..They ended up having my car for another month. I got my car back but they had replaced my key and lost my key fob...I got the run around about that and had to wait another week to get my key fob back.bThis was the worst experience I've ever had I would not recommend them to anyone. More