ALM Kia South

Bait & Switch after a deal was agreed In spite of the many lies and attempts to defraud me in the course of the negotiations, I ultimately purchased a Kia Soul from this dealership. My sa In spite of the many lies and attempts to defraud me in the course of the negotiations, I ultimately purchased a Kia Soul from this dealership. My sales guy (Dennis) seemed honest, but everyone else lied to me repeatedly. Had I not done my homework and been watching closely, though the dealership would have swindled me out of thousands of dollars. Details below: - AFTER a deal had been agreed with my sales representative and approved by the sales manager for a specific certified pre-owned car (CPO), the Manager THEN said they couldn't CPO the car at the current price. I stood my ground and ultimately they agreed to CPO the car at the agreed price. - AFTER I had confirmed via phone the car was still available, I made the hour-long drive to the dealership and was told by the Sales Manager at the car had been sold the night before, but I could look at other cars. I pressed further and found out the car had NOT actually been sold, but was being negotiated with another customer who also needed financing from the dealership (I was paying cash so the dealership couldn't make money on finance charges with me.) - AFTER the two items above had been handled, I sat down to sign the contract and was told by the Finance Manager (Wadell White) the Trade In Value agreed days before could not be honored. Again, I pressed, got very vocal in the dealership and the ALM Kia Finance Manager backed down. I ended up getting a fair price for a reasonably good car and I believe the sales guy I worked with was honest and wanted to do a fair deal. That said, the lies and attempts to bait and switch me by the *dealership Management* are unacceptable. The advertised prices are reasonably good at this dealership, but the dealership managers will do all they can not to honor what they've advertised. Needless to say, I won't be back and encourage you to look elsewhere for your car purchase. More

should left this car right there!!! I live in Tallahassee and I brought a car from them because I was told they was a good car but the car I got wasn't so good I guess when I arrived hom I live in Tallahassee and I brought a car from them because I was told they was a good car but the car I got wasn't so good I guess when I arrived home the car was making a vert loud ticking noise I called my salesman and also sent him a video. he stated I need to check the oil I got the oil check and it was no oil in the car so I had to take the car to get a oil change only to find out the car needed brake fluid and also the engine air filter was extremely dirty and needed to be changed I feel for 25,855.50 the car should of at least had oil in it and had the filter changed before selling it to someone. I had to pay 200.00 to get an oil change and also get the engine air filter changed. this was so unfair. More

EXCELLENT SERVICE! They were very friendly and helpful and also provided great service. The car quality was excellent and I am so happy I chose ALM Kia South. They were very friendly and helpful and also provided great service. The car quality was excellent and I am so happy I chose ALM Kia South. More

The finance team never ran the card for the down payment even though he took the card. Took 2 months to get tag. Very frustrating. even though he took the card. Took 2 months to get tag. Very frustrating. More

Good afternoon when I first arrive I got greeted in a timely manner I indicated what was my concern and they have taken the time to listen and follow up on what I needed to be serviced it took about 30 t timely manner I indicated what was my concern and they have taken the time to listen and follow up on what I needed to be serviced it took about 30 to 40 minutes for completion which Was acceptable More

Had a great experience I went to ALM Kia South looking for a particular vehicle. While there I worked with Emmanuel and Rachel on working though things to get me the car I I went to ALM Kia South looking for a particular vehicle. While there I worked with Emmanuel and Rachel on working though things to get me the car I wanted. We found a meeting place between what I needed and and could afford and I got the car I wanted for a good price. It was especially nice that the pricing on the cars I viewed were at or below KKB value so you didn't feel like you had to go through a huge process to get the best price. More

Marcus was AWESOME!!!! He helped me get the vehicle I wanted with a reasonable car note. He even assisted me in getting the internal key for my remote!! wanted with a reasonable car note. He even assisted me in getting the internal key for my remote!! More

I was very pleased with the customer service that was offered at my time of service at this dealership. My rep Dennis was very professional and made sure that I was satisfied with my purchase. He even we offered at my time of service at this dealership. My rep Dennis was very professional and made sure that I was satisfied with my purchase. He even went as far as to finding another vehicle that was a whole lot better than what I was expecting to purchase. After all I was very pleased with the customer service Dennis and Rashard provided!! I highly recommend ALM of Union City.. More

Dennis was an exceptional salesman. He even called and checked on me afterwards and wished me a happy birthday. I can tell he really cares for his customers. checked on me afterwards and wished me a happy birthday. I can tell he really cares for his customers. More

It was a great experience reassuring polite and were able to meet my needs in a very short time. I love to visit again. Thanks to meet my needs in a very short time. I love to visit again. Thanks More