ALM Kia South

My only problem is it took over an hour for someone from the finance department to get to us. I had Financed it already through my bank. I’m very pleased with the vehicle. the finance department to get to us. I had Financed it already through my bank. I’m very pleased with the vehicle. More

When I bought my car I was promised 2 free oil change and car wash. I only got a oil change after two hours of waiting. The Manager Was so rude and said customers lie sometimes so he didn’t look into it. Cu car wash. I only got a oil change after two hours of waiting. The Manager Was so rude and said customers lie sometimes so he didn’t look into it. Customers or black people lie ? That’s what I’m wondering. I was treated so nasty id rather pay another place before i ever return! THE WORST!!!! Even after my sales man told him THE MANAGER tried to place me in the back of the line saying id HAVE to wait another hour..I LEFT.. Worst experience I’d rather eat McDonald’ than go here and i hate Mcdonalds More

Buying the car was okay. The salesman who actually helped me wasn't able to answer a few questions for me, but he was nice. Service on the other hand was one of the WORST experiences ever. I had to come up t me wasn't able to answer a few questions for me, but he was nice. Service on the other hand was one of the WORST experiences ever. I had to come up there 3 different times. The second time I had to sit there for a straight 8 hours. The communication was very limited. One of the guys in service, Alex, did offer to provide lunch for me which was very polite but as far as keeping me informed with the car, no. None of the service guys really knew anything that was going on. Always had to ask someone else for information. Had an appointment at 9am, was told it would be ready in 2.5 to 3 hours. Noon came around and then said they car wouldn't be ready till about 4. After being told a tire would be there at 230 and it would only take an hour, no. 430pm came around and when I went in to ask where my car was they just started laughing. I asked for a full report of what was done to my car and they were not able to provide me with the information because they were too busy. Had to come back the next day for them to change the nuts on the wheel and they offered to wash the car. Was told 45 minutes took over 2 hours. The car was NOT cleaned. All they did was rinse off the bird poop. Vaccummed the driver and passenger seats. Did nothing with the back seats. Asked for my report and they were not able to provide me with that again upon my request. As far as service, I will not be bringing my car back there for any issues. The level of maturity and customer satisfaction, I am very disappointed. More

Kadarius was AWESOME . From the time that I walked into the dealership, he was very professional and knowledgeable of what I was looking for. I had made several attempt . From the time that I walked into the dealership, he was very professional and knowledgeable of what I was looking for. I had made several attempts to call the dealership to get with a representative but I never received a callback but after talking with him, I knew that I wanted to do business with him. Keep up the good work because you have a great future ahead of you. I will be dealing with him in years to come and also referring others to him. More

Wonderful experience over the weekend!!! My husband and I went car searching for a car big enough for our growing family. Patrick got us in and out in a timely manner & answered any and all questions we had went car searching for a car big enough for our growing family. Patrick got us in and out in a timely manner & answered any and all questions we had regarding the car and all safety features! More

Great dealership with great employees. Everyone was friendly and eager to help. Mr. Patrick, Mr. Francis and Mr. Waddell went over and beyond to ensure I left with the perfect vehicle. friendly and eager to help. Mr. Patrick, Mr. Francis and Mr. Waddell went over and beyond to ensure I left with the perfect vehicle. More

Was looking for a vehicle for my daughter the process was kinda long that’s only because they where super busy. We love the car. Her first vehicle kinda long that’s only because they where super busy. We love the car. Her first vehicle More

Excellent customer service This had to be the easiest way to buy a car. I bought on the internet, it was so easy, my salesman (Kadarious Peoples) held my hand the whole way, This had to be the easiest way to buy a car. I bought on the internet, it was so easy, my salesman (Kadarious Peoples) held my hand the whole way, and worked tirelessly to get me the best deal and the max for my trade in. Over all it has been a wonderful experience, and I would not hesitate to buy this way again. Thank you ALM! More

Buying A Car 2017 Dodge Caravan It Was Worth My Time Stopping By To Buy A New Van I Was Happy To Buy A Van I Was Very Happy Thank You For Being There For Me Stopping By To Buy A New Van I Was Happy To Buy A Van I Was Very Happy Thank You For Being There For Me More

When I go to get work done on my car I always get great help. And doing this survey helps every one get a good job repirt help. And doing this survey helps every one get a good job repirt More