ALM Kia South

Great salesmanship not pushy. while waiting for paperwork great courtesy with food and drinks. extremely friendly and happy staff. Follow up oil change was fast and friendly great courtesy with food and drinks. extremely friendly and happy staff. Follow up oil change was fast and friendly More

DO NOT BUY., HORRIBLE SERVICE WORST SERVICE , HORRIBlE, Do not deal with a guy, he told me his name was JESSE, don't even know if its real name. Screaming and Yelling at customers WORST SERVICE , HORRIBlE, Do not deal with a guy, he told me his name was JESSE, don't even know if its real name. Screaming and Yelling at customers when negotiating on a Lease deal after a pandemic is ridiculous. He was horrible to talk with. DO NOT DEAL WITH THIS DEALERSHIP, i am shopping elsewhere and so should you. Here is recording for management wants to hear it: https://app.box.com/s/c5bwz11zi8xnnsto11xfcuvc3xes4uch More

WORST SERVICE, DO NOT BUY, STAY AWAY WORST SERVICE , HORRIBlE, Do not deal with a guy, he told me his name was JESSE, don't even know if its real name. Screaming and Yelling at customers WORST SERVICE , HORRIBlE, Do not deal with a guy, he told me his name was JESSE, don't even know if its real name. Screaming and Yelling at customers when negotiating on a Lease deal after a pandemic is ridiculous. He was horrible to talk with. DO NOT DEAL WITH THIS DEALERSHIP, i am shopping elsewhere and so should you. Here is recording for management wants to hear it: https://app.box.com/s/c5bwz11zi8xnnsto11xfcuvc3xes4uch More

Customer Satisfaction I had the BEST experience here. I was greeted upon entering the dealership. I was offered refreshments while we started the process of trading in my 0 I had the BEST experience here. I was greeted upon entering the dealership. I was offered refreshments while we started the process of trading in my 06 Malibu for my new Rogue Sport S. Rodney Wright was very helpful. He listened to what I was looking for and helped me stay with in my budget! He was very honest and transparent about everything I signed. He was not at all trying to just sell me anything. I had my 3 year old also so he was very patient and understanding. THANK YOU Rodney & Rodney!!! I would refer anyone looking for a vehicle ask for Rodney Wright. More

KEVIN ELDER....great sales person, is why I traveled from Charlotte nc to Atlanta. Resourceful,knowledgeable,he went above and beyond. Great prices and vehicles. Charlotte nc to Atlanta. Resourceful,knowledgeable,he went above and beyond. Great prices and vehicles. More

Working with Jawon Shaw was a pleasure. He was very knowledgeable and welcoming. From start to finish he made sure the deal was completed. Nice job! knowledgeable and welcoming. From start to finish he made sure the deal was completed. Nice job! More

I ultimately got a great deal and am happy but it was a bumpy ride to get to that point. Still glad I purchased from them. bumpy ride to get to that point. Still glad I purchased from them. More

This dealership does everything they can to work with you and get you in a vehicle you will be happy with. The staff are very personal and make you feel comfortable. and get you in a vehicle you will be happy with. The staff are very personal and make you feel comfortable. More

These ladies were the best sales and finance.. Mrs. Wallace was not going to give up until I had what I wanted. Thank you team 😊 Wallace was not going to give up until I had what I wanted. Thank you team 😊 More

Started off very well, was able to find the car that I wanted, was able to test drive, and was able to decide then and there that I wanted the car. After that everything pretty much went downhill. I had a wanted, was able to test drive, and was able to decide then and there that I wanted the car. After that everything pretty much went downhill. I had a crack in my windshield that was promised to be taken car of. It took 3 days even though I was told one. I was ok with waiting but I was the one who had to contact everyone else. My sales rep didn’t even know my car was done or that I even came in and picked it up myself. There was a lot of empty promises that I feel were told to me that I don’t think I’ll be able to collect on later on because of how they all were acting. I really like the car and I’m happy with the purchase but I truly wish that I would have purchased it through a different dealership or through a different sales rep. Miscommunication and lack of communication are the two things that they need EXTREME work on. In the end I was helped more by people that I hadn’t come into contact with on the first day, and I don’t think that should ever be the case! More