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ALM Kia South
Union City, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,097 reviews
Absolutely the worst experience, I felt dismissed overlooked, and treated poorly as if I was bothersome to the salesman overlooked, and treated poorly as if I was bothersome to the salesman More
They did quality work and the vehicle seems to be running better than it did before hand. I had to wait all day but the lounge is comfortable to wait and they kept me posted on time and costs better than it did before hand. I had to wait all day but the lounge is comfortable to wait and they kept me posted on time and costs More
Every time I go there I’m treated like a valued customer. From the moment I walk through the door. I would recommend anyone who needs a car to visit this location. I’m at awe of the entire experience. From the moment I walk through the door. I would recommend anyone who needs a car to visit this location. I’m at awe of the entire experience. More
Communication was not my salesperson's forte. Our interactions were awkward, I didn't receive a lot of details about the process as he went through each step and I waited around, twiddling my thu Our interactions were awkward, I didn't receive a lot of details about the process as he went through each step and I waited around, twiddling my thumbs. I did not feel much courtesy was extended to my family who accompanied me. I didn't need a sales pitch because my mind was made up before I had even arrived, but I would have appreciated feeling more welcomed. For the dealership, I question how you can have people coming in to make a significant purchase and there isn't even a complimentary bottle of water in sight? You have a giant building that is barely being used, with a giant atrium and just a little galley of desks for your salespeople? Quite frankly, it looks unprofessional.The final straw was when my electric vehicle was not charged upon pickup. I've just purchased a brand new car that I'm excited to drive home and I sit down to only 35% battery available? It was a huge disappointment and it shows a total lack of commitment to creating a positive customer experience. More
Let’s just say I walked out with my DREAM car, I have been smiling ever since. been smiling ever since. More
From start to finish Marcus was a pleasure to deal with. Helped me find the perfect car for me and was very patient in answering all my questions. Very professional young man. Loving my new Kia Sorento! Helped me find the perfect car for me and was very patient in answering all my questions. Very professional young man. Loving my new Kia Sorento! More
My salesman, Vince, his supervisor & faninancing assistant were all AWESOME. The service department however is a complete JOKE! THEY OVER EXAGGERATED THE TIME IT WOULD TAKE FOR MINOR REPLACEMENT assistant were all AWESOME. The service department however is a complete JOKE! THEY OVER EXAGGERATED THE TIME IT WOULD TAKE FOR MINOR REPLACEMENTS!!!! IF YOU NEED PARTS, MAINTENANCE OR REPAIRS, ITS GONNA BE A WHILE, MAYBE A DAY OR MORE & THERES NO LOANER VEHICLES EITHER SO MAKE SURE YOU GET A RIDE WHILE ITS BEINF SERVICED! More
My salesman, Vince, his supervisor & faninancing assistant were all AWESOME. The service department however is a complete JOKE! THEY OVER EXAGGERATED THE TIME IT WOULD TAKE FOR MINOR REPLACEMENT assistant were all AWESOME. The service department however is a complete JOKE! THEY OVER EXAGGERATED THE TIME IT WOULD TAKE FOR MINOR REPLACEMENTS!!!! IF YOU NEED PARTS, MAINTENANCE OR REPAIRS, ITS GONNA BE A WHILE, MAYBE A DAY OR MORE & THERES NO LOANER VEHICLES EITHER SO MAKE SURE YOU GET A RIDE WHILE ITS BEINF SERVICED! More