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ALM Kia South

Union City, GA

Overview
Employees
Reviews
Vehicles
4.2
5,097 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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4310 Jonesboro Rd

Union City, GA

30291

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Showing 5,097 reviews

April 10, 2022

I ordered a car from ALM to be delivered. When it arrived, I found out that the battery needed to be replaced. This is an EV, so it's nearly a $14k expense. Fortunately, the Kia warranty cove More

by mw
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Neblett
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Apr 11, 2022 -

ALM Kia South responded

We certainly understand your point of view, unfortunately we do not have a way to tell when a battery will fail. The good news is the vehicle was under warranty and you were covered.

Apr 12, 2022 -

mw responded

I didn't claim that your dealership knew that the battery would fail, but that your dealership knew that the battery had already failed. Again, this was verified by the legal team at TrueCar. By the way, I'm using "fail/failed" to mean that the max charge the battery could hold was 35 miles, which is significantly less than a max charge of around 124 miles, which is what your site claimed it could hold. Your team would've known that it couldn't hold the charged your site claimed it could hold because, in order to offer test drives to your customers, your team would need to charge it, which would reveal that its max charge didn't match the vehicle details being advertised. Of course, it's possible that no one picked up on this discrepancy, which would indicate a different kind of problem — that your team didn't take the time to verify the advertised details.

Apr 13, 2022 -

ALM Kia South responded

Good that the vehicle is under warranty, glad you were able to utilize it.

April 09, 2022

Chris & Travis, and everyone that I met at the front desk, were great! They were super patient with me, and Chris is the one to praise for allowing me to upgrade from my older BMW to my BRAND NEW KIA 20 More

by BRIELLEK920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gantt
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Apr 09, 2022 -

ALM Kia South responded

Outstanding we are here to assist you! We love helping people, thank you for your kind words see you next time until then stay safe

April 07, 2022

With each visit, I always receive quality customer service that is friendly, quick and reliable! More

by AHOGANBZE09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 07, 2022 -

AHOGANBZE09 responded

With each visit, I always receive quality customer service that is friendly, quick and reliable!

Apr 07, 2022 -

ALM Kia South responded

Outstanding! We love helping our customers, see you next time until then stay safe

April 07, 2022

I feel as if the dealership gives good service as well and they do a great job on there cars More

by DONTEADAMS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irian Jones, Stacy Brown, Nicole Anokam
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Apr 07, 2022 -

ALM Kia South responded

Thanks for the kind remarks, we look forward to seeing you again. Next time time remember the stars 1 is not good 5 is excellent job? Until we see you again stay safe

April 05, 2022

Very kind and friendly people there who helped me with the car purchase with a quick process. More

by minhphan511996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw, Irian Jones, Stacy Brown
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April 05, 2022

Just need to work more on communication. There is information that need to be relayed to customer More

by gsmith1920zeta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavonte Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waddell , Irian Jones, Stacy Brown
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Apr 05, 2022 -

ALM Kia South responded

We can always improve, thanks for the feedback. We will work on that

April 03, 2022

I was extremely pleased with my dealer an I couldn’t as for anymore an I most definitely will go back an recommend my dealer More

by glamorousty589
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Brown, Marc Romage
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Apr 04, 2022 -

ALM Kia South responded

Thank you very much we enjoyed assisting you today! see you soon and stay safe

April 02, 2022

It was a fast an easy experience, the process was pretty quick. My salesperson was very respectful and accommodating. More

by Flygirl78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Rieves
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April 02, 2022

Great customer service and staff! The environment was very fun and they all looked liked they enjoyed work together. More

by rachi.stiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armani Lee
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Apr 04, 2022 -

ALM Kia South responded

That is exactly what a family does! We spend a lot of time together might as well enjoy it, glad we could assist you. Thank you again take care and stay safe

April 01, 2022

Service was great. Waited for a shorter time than expected. Very informative service advisor. I’ll be back. More

by toni.redman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rikkie Vance
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