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ALM Kia South

Union City, GA

Overview
Employees
Reviews
Vehicles
4.2
5,096 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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4310 Jonesboro Rd

Union City, GA

30291

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Showing 5,096 reviews

April 18, 2022

Communication, timeliness and pricing are not strong suits, but they get the service done eventually. More

by VBJ769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paris
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Apr 18, 2022 -

ALM Kia South responded

Thank you for sharing, we will look into this issue.

April 16, 2022

Mr.Gantt you’re the best! Friendly staff! Clean! Great inventory! YOU ALL ARE AWESOME! More

by brandyturner809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gantt
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Apr 18, 2022 -

ALM Kia South responded

Thank you for the kind words, we totally love helping people. We appreciate your business, see you in service until then stay safe!

April 15, 2022

Everyone was so sweet from all the salesman to the closing manager.I would highly recommend this dealership to everyone I know.I have brought many cars but this is the only dealership I can’t wait to More

by quavatice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kedarius Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

ALM Kia South responded

Thank you for the kind words! We love helping people, so happy we helped you.

April 13, 2022

Great Service always courteous and professional. They are prompt. Make you feel welcome! I will continue to use this dealership More

by DGRIFFITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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April 12, 2022

Jam, Travis, and the entire team at Kia South were absolutely incredible to work with! More

by diceroll27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamariah Kelly
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Apr 13, 2022 -

ALM Kia South responded

We are happy to have helped you. Glad to hear our team took the time needed to assist you. Until we see you again stay safe

April 12, 2022

Excellent people with great customer service , and good cars marked at affordable prices and great financing manager More

by ogunmola4444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irian Jones, Jasmine Branch
Report | Print
Apr 12, 2022 -

ALM Kia South responded

We are here for you! We really appreciate your business today, thank you. Glad to hear our team took care of you during your visit. Stay safe until next time

April 12, 2022

Very personable and friendly. Jawon went out of his way to ensure my needs ere met based on what I wanted out of an SUV and payments. He made it happen and did it with a smile. He More

by nyreenlamb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw, Irian Jones, Stacy Brown
Report | Print
Apr 12, 2022 -

ALM Kia South responded

Thank you very much we appreciate your business! Until we see you again stay safe

April 12, 2022

Very friendly staff with a wide selection of choices of makes and models of vehicles. More

by mauriceb10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bivens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irian Jones, Stacy Brown
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April 11, 2022

Service representatives are polite and expedient but repair time is lengthy with no comfort of waiting space for your service repair customers. It is a shame that your lack luster waiting room is shared More

by MARLENENELMS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paris
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Apr 11, 2022 -

ALM Kia South responded

Thank you for your feedback, unfortunately the waiting area is located in the best place possible. We agree with you if we could design a space for customers waiting for service we would incorporate the changes you have mentioned. Perhaps we will in the future

Apr 11, 2022 -

MARLENENELMS responded

Thanks for your prompt response. Your right, unfortunately the waiting area is located in the best place possible for now, which is horrible and unpleasant. It tells me that no forethought or consideration is given to your present customers and perhaps I will reconsider this with my car purchase in the future.

Apr 11, 2022 -

ALM Kia South responded

We located the lounge in the only place we could. We certainly respect your position, please understand ours.

Apr 11, 2022 -

MARLENENELMS responded

I do understand both positions, yours and mine. My option is to accept the my present place for repair or to check out other Kia service repair centers elsewhere to see if there are more comfortable options. I know that the decision of where to get service is mine and I will make it now that I know my options. Thank you for your response.

April 10, 2022

I ordered a car from ALM to be delivered. When it arrived, I found out that the battery needed to be replaced. This is an EV, so it's nearly a $14k expense. Fortunately, the Kia warranty cove More

by mw
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Neblett
Report | Print
Apr 11, 2022 -

ALM Kia South responded

We certainly understand your point of view, unfortunately we do not have a way to tell when a battery will fail. The good news is the vehicle was under warranty and you were covered.

Apr 12, 2022 -

mw responded

I didn't claim that your dealership knew that the battery would fail, but that your dealership knew that the battery had already failed. Again, this was verified by the legal team at TrueCar. By the way, I'm using "fail/failed" to mean that the max charge the battery could hold was 35 miles, which is significantly less than a max charge of around 124 miles, which is what your site claimed it could hold. Your team would've known that it couldn't hold the charged your site claimed it could hold because, in order to offer test drives to your customers, your team would need to charge it, which would reveal that its max charge didn't match the vehicle details being advertised. Of course, it's possible that no one picked up on this discrepancy, which would indicate a different kind of problem — that your team didn't take the time to verify the advertised details.

Apr 13, 2022 -

ALM Kia South responded

Good that the vehicle is under warranty, glad you were able to utilize it.

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