ALM Kia South

Very professional and excellent customer service, especially my salesman, a real class act, very friendly and helpful especially my salesman, a real class act, very friendly and helpful More

Diagnostic Rates are unclear and exorbitant Service dept was not aware of my appointment Engine lubricant cap was left off dept was not aware of my appointment Engine lubricant cap was left off More

Great experience in and out they handled me like a pro. Focused on me 100% Focused on me 100% More

Sales went well, but there was poor communication between the sales and service departments. My truck had a few issues that I expected to be fixed. The paperwork for issues to be fixed did not make it to the the sales and service departments. My truck had a few issues that I expected to be fixed. The paperwork for issues to be fixed did not make it to the service department. This led to a lot of confusion and 3 MORE TRIPS back to the dealership, which is over an hour away from my house. These trips continued because the service department did not fix everything the salesperson and I agreed upon. After the last trip, there are still things they did not fix on the list, but I don't have the money or time to waste gas traveling back down to the dealership. More

Jawon was very nice and helpful. He went above and beyond to help me find the right car! He went above and beyond to help me find the right car! More

I can tell they’re under new management. I love how they clean out your car after you get serviced. They’re very friendly! Service was wonderful! I love how they clean out your car after you get serviced. They’re very friendly! Service was wonderful! More

CON CON CON! !! The sales associate Rianna do not go to her. I test drove a vehicle and the brake light was on. Her, her sales manager Carl and Rich the finance ma !! The sales associate Rianna do not go to her. I test drove a vehicle and the brake light was on. Her, her sales manager Carl and Rich the finance manager advised the car would be serviced. They dropped the car to me on empty, then the lights were still on. My mechanic advised they had reset the sensors. Additionally Maserati advised I shouldn’t be having those lights on it wasn’t normal. I went back and they refused to take the car back immediately within me returning it the same hour I got it. The manager Carl got really nasty and high pitched and walked off on me. They changed up my paperwork, reset the dash sensors and refused to let me speak to the GM. They got my money and gave me their tails to kiss IMMEDIATELY AFTER. Carl even told other worker stop talking to me and came outside doing a hand gesture across his neck at me. Attempting to intimidate me. This is the most unprofessional, fraudulent and deceptive company I have ever dealt with. I will be contacting the local news, BBB and a lawyer. More

Great service . . no complaints.. they understand the assignment! Would definitely purchase again when I need to . no complaints.. they understand the assignment! Would definitely purchase again when I need to More

Great service from saleman to finance office. Particularly point Mr Curry, far above any salesman I have ever encountered. Particularly point Mr Curry, far above any salesman I have ever encountered. More

Walk me through the process and gave me a great experience was very helpful and would tell others experience was very helpful and would tell others More