ALM Hyundai West - Service Center

In so many words, I am yet not satisfied with the service received on Sept 23rd of my vehicle. I was given a diagnostic of a major issue but was not told of the issue until after the initial request of servi received on Sept 23rd of my vehicle. I was given a diagnostic of a major issue but was not told of the issue until after the initial request of service. I spoke with several mechanics for second and third opinions and they’ve both stated that what my vehicle needed was MAJOR and that should have been noticed at the beginning of my diagnostic not to have completed what I assumed was my issue. So no i’m NOT SATISFIED. 3wks w/o my car. Please respond back by phone. 912-844-1078 Service Management.. More

Previous buying and service experiences have ruined this dealership for me. Before my appointment I was called several times by a Jennifer West about buying my car and getting into a newer model for the sam dealership for me. Before my appointment I was called several times by a Jennifer West about buying my car and getting into a newer model for the same or lower payments. I never EVER want to buy another car here, even if it is under new management. Immediately after my appointment, I was reached out to by a Greg, a salesperson, asking how my shopping was going. Just, no. More

The staff were very helpful and considerate of the services I needed. Also, I was able to get a good discount on my purchase. services I needed. Also, I was able to get a good discount on my purchase. More

Always very nice and respectful. Assist with any questions I have and get the job done quick Assist with any questions I have and get the job done quick More

Jameel was great and and showed great customer service and professionalism through out the whole experience and professionalism through out the whole experience More

The wait was long but everything got done without any issues, will go back again issues, will go back again More

Daniel came to me and explained away my concerns. He seemed genuine, professional and personable. He seemed genuine, professional and personable. More

Honestly customer service is awesome Second to none Proud to associate with you guys Good job Proud to associate with you guys Good job More

Car still not repaired. No one will call me back to inform me of the status of repairs No one will call me back to inform me of the status of repairs More

The employees was nice and courteous. I felt like they was honest and did not try to add upcharges. However, I payed for my tires to be rotated and I notice they wasn't because I marked t I felt like they was honest and did not try to add upcharges. However, I payed for my tires to be rotated and I notice they wasn't because I marked them. More