ALM Hyundai West - Service Center

Car still not repaired. No one will call me back to inform me of the status of repairs No one will call me back to inform me of the status of repairs More

The employees was nice and courteous. I felt like they was honest and did not try to add upcharges. However, I payed for my tires to be rotated and I notice they wasn't because I marked t I felt like they was honest and did not try to add upcharges. However, I payed for my tires to be rotated and I notice they wasn't because I marked them. More

Daniel’s been a pretty good service advisor. Got my car in and out in a quick amount of time Got my car in and out in a quick amount of time More

Not professional at all. They didn’t want to fix my car I had to get lawyer involved in order for them to want to fix it. Been 2 months haven’t got tags from them They didn’t want to fix my car I had to get lawyer involved in order for them to want to fix it. Been 2 months haven’t got tags from them More

Mrs Williams and all of the staff are truly a phenomenal group of people. They greet you with a smile and continuously update you on the status of your service. Keep up the great work! group of people. They greet you with a smile and continuously update you on the status of your service. Keep up the great work! More

Brian in the service center did a great job keeping me informed during the entire process. informed during the entire process. More

This dealership, where I purchased my car at as Always on time efficient,, friendly, and had a great attitude . time efficient,, friendly, and had a great attitude . More

The customer service was great, however; I was there all day. Let’s work on the turn around time of getting customers in and out in a timely manner. day. Let’s work on the turn around time of getting customers in and out in a timely manner. More

The waiting area was very clean and nice, the service center employee rounded with snacks and making certain we were all comfortable and the coffee machine was awesome. center employee rounded with snacks and making certain we were all comfortable and the coffee machine was awesome. More

Did not receive the same level of service this time around, service rep took entirely too long getting things started. around, service rep took entirely too long getting things started. More