ALM Hyundai West - Service Center

Great customer service and quality of service was excellent.I will definitely return for my next scheduled visit. excellent.I will definitely return for my next scheduled visit. More

I met Daniel a couple years ago when I brought my car in for an oil change. He is very friendly and always makes sure that I am always taken care of. Anytime I come in to get any service, he is the person I for an oil change. He is very friendly and always makes sure that I am always taken care of. Anytime I come in to get any service, he is the person I would like to work with. Excellent service More

Great consumer service & friendly staff and dealerships very local with staff always asking up they could help with anything where you waited for vehicle . very local with staff always asking up they could help with anything where you waited for vehicle . More

ALM received car 7/25/24, service complete 10/17/24. Absolutely unacceptible turnaround! Car filthy when returned, after sitting on lot for nearly 3 months! This is my 4th Hyundai/Genisis, I will never Absolutely unacceptible turnaround! Car filthy when returned, after sitting on lot for nearly 3 months! This is my 4th Hyundai/Genisis, I will never purchase another vehicle from ALM. More

Great experience. I was very pleased with my service and the staff. They fixed what needed to be fixed and nothing more! Everyone was very nice and courteous. I was very pleased with my service and the staff. They fixed what needed to be fixed and nothing more! Everyone was very nice and courteous. More

I had a great experience with Mr. Smith. He was so kind and helped me through a very stressful situation that was the fault of another dealership. He did all he could to ensure I left Smith. He was so kind and helped me through a very stressful situation that was the fault of another dealership. He did all he could to ensure I left happy! More

Oil was leaking all over my car engine. This was my 1st oil changed there. My husband looked at the car because the car smelt like burning oil. My husband found the oil stick was not pushed This was my 1st oil changed there. My husband looked at the car because the car smelt like burning oil. My husband found the oil stick was not pushed back in and was splashing oil every where. Tried to wash this down but it still smells. I will be going to a different location More

I know it's not a Mercedes service center but you should recommend to your service technicians to treat every customer with the same service you would get from a luxury service center. recommend to your service technicians to treat every customer with the same service you would get from a luxury service center. More

The snacks were hand delivered, there's always something to drink, the dealership is spotless! to drink, the dealership is spotless! More

Crew is very informed and the work was finished promptly. Very friendly professional, helpful staff. Very friendly professional, helpful staff. More