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ALM Hyundai West - Service Center

Lithia Springs, GA

4.1
238 Reviews

238 Reviews of ALM Hyundai West - Service Center

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October 30, 2024

Resolved car issues fairly quickly (4 days) compared to other Hyundai locations that gave me an initial quote time of 5 weeks. GREAT JOB ALM WEST!!! More

by ALETA.W13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Dominique was awesome, her positive attitude and informative ways made the wait not as bad. You guys got a good one! More

by teonnathomasson44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique
October 28, 2024

The service from check-in to check out was great . Ms Williams was very professional as usual More

by darknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

This dealership has great employees. Everyone is friendly, professional and very helpful. It was cleaned and had complimentary water, coffee and snacks. More

by MARSHAHOOD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

It took almost 3months to settle a window issue. Had to call corporate for help More

by UDJWILLIAMS
Recommend Dealer
No
Employees Worked With
Anthony Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Need to update customer on the status of your car is over one hour, not wait 2 hours when work is completed. More

by realtorshunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oumou Ly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The work was done appropriately. It took awhile to be acknowledged when I brought the car in but after a few minutes someone noticed that I had been standing waiting be acknowledged. More

by hyacinthmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Fantastic service and amazing attitudes all around. Will be returning here on out for all my work. More

by Lohrenz_andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

My service tech was prompt, informative, & very helpful. I would def come back to work w| him. More

by jenthach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tesfaye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Nesbitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mandela Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Barker Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I'm happy with the service department's willingness to explain the entire process of the work being done on your vehicle. Even willing to walk you through the warranty process. They are good people. Speci More

by kt44hughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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