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ALM Hyundai West - Service Center

Lithia Springs, GA

4.1
238 Reviews

238 Reviews of ALM Hyundai West - Service Center

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November 15, 2024

Customer service was great. The facility was clean and peaceful, with complimentary drinks and snacks. More

by jewel6138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Excellent customer service as always. Quick service considering that I didn't have an appointment. More

by dehabie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Service representative was easy to work with and very attentive. Also Service both times I've been there. More

by Phdbboy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Dominic was outstanding in helping me with my needs, she was very attentive and a great service rep! More

by luke.a.stumbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs.Dominic
November 05, 2024

Came in 9 am for oil change and tire and started cursing and making noise because I left there after 4 pm More

by andraydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

The service Was immaculate and customer service was outstanding was satisfied within all time in and out More

by pastorknox2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Dominique provided great service and valuable information regarding the needs of my vehicle. I bought my vehicle from this dealership years ago and I like the modifications they have done to the waiting are More

by Shelia Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
November 04, 2024

They got me out in great time and treated me with so much courtesy. Complimentary coffee, wifi, and a comfortable wait area is a plus. More

by keyunnaharris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

They did a great job at the service center fixing my car and now it drives brand new More

by wwilliams305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Below Average Service scheduled appointment times are not handled in a timely manner. Vehicle check list was not completed but signed off More

by trentonconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raushanah Smith-Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.