238 Reviews of ALM Hyundai West - Service Center
The service and professionalism at this location is outstanding, The wonderful staff at thiis location help and explain everything in detail, Ms.Raegan, Mr. Jameel and Ms. Raushanah Williams. My visit outstanding, The wonderful staff at thiis location help and explain everything in detail, Ms.Raegan, Mr. Jameel and Ms. Raushanah Williams. My visit was for wheel allignment and oil change, Ms. Raushanah walk me through the paper work, and explained each task in detail. My experience was great. I will like to see another ALM Hyundai in the Covington 30014. Thanks Great job. More
The service advisors are stellar! Top of line service from write up to checkout! Dealership is NOTHING without the amazing Service Advisors ! Top of line service from write up to checkout! Dealership is NOTHING without the amazing Service Advisors ! More
Long story, she said he said situation and my opinion won't be addressed, The word of the employee will be revered. won't be addressed, The word of the employee will be revered. More
Great service, i highly recommend this dealership. Always impressed with their customer service and professionalism. Always impressed with their customer service and professionalism. More
Everything about my service was rushed. I came in for my 7500 mile service. I think they changed the oil. Other things were overlooked and half done. I had to return to the dealership becau I came in for my 7500 mile service. I think they changed the oil. Other things were overlooked and half done. I had to return to the dealership because my check engine light came on (the tech didn’t replace my oil dipstick correctly) and none of my fluids were topped off, even though paper said they were. My oil life percentage was never reset. When I brought this to the attention of the dealership, everyone was very dismissive on the phone. More
New management is amazing. The dealership has been totally renovated and looks great. Dealership has lots of inventory, More than I've seen in years. The dealership has been totally renovated and looks great. Dealership has lots of inventory, More than I've seen in years. More
I WAS SURPRISED TO FIND OUT THAT THE COMPANY IS UNDER NEW MANAGEMENT. BUT, DUE TO THE SERVICE TO MY VEHICLE, EVERYTHING WAS GREAT THIS TIME. I WILL GO BACK SINCE IT'S CLOSE TO MY HOME. MANAGEMENT. BUT, DUE TO THE SERVICE TO MY VEHICLE, EVERYTHING WAS GREAT THIS TIME. I WILL GO BACK SINCE IT'S CLOSE TO MY HOME. More
Great customer service very helpful staff and a super nice waiting area for the customers nice waiting area for the customers More