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ALM Hyundai West - Service Center

Lithia Springs, GA

4.0
316 Reviews

316 Reviews of ALM Hyundai West - Service Center

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August 04, 2024

Great customer service. Nice waiting room. I was greeted in very friendly way. I will return! More

by mickigraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Don’t go here to get your recalls done. My vehicle was fixed a month ago, but then I had to go back to make sure they did it right. They still don’t know if the recall was completed properl More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Service was not done as they claimed I used all my complimentaries up. NOT TRUE More

by busbyvalerie
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
August 04, 2024

I couldn’t get any of the items still under warranty looked after. They said that I would have to leave my car and that it week take about a week or more before they could get to it. More

by nkhall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jameel Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

My adviser services was great she listened to my needs and let me know what’s going on while I was waiting for the service done. More

by hossam_rostom1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tesfaye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Nesbitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fray Banti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

The service and professionalism at this location is outstanding, The wonderful staff at thiis location help and explain everything in detail, Ms.Raegan, Mr. Jameel and Ms. Raushanah Williams. My visit More

by dg398839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

The maintenance, parts and vehicle pairs have become too expensive at the Hyundai dealership (Service Dept.) More

by john39060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Long story, she said he said situation and my opinion won't be addressed, The word of the employee will be revered. More

by hope.sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

The service advisors are stellar! Top of line service from write up to checkout! Dealership is NOTHING without the amazing Service Advisors ! More

by Czaria Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandela Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Barker Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

Great service, i highly recommend this dealership. Always impressed with their customer service and professionalism. More

by szaria00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Barker Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eyonte Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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