ALM Hyundai West - Service Center

I have been with this dealership for many years. The last few years they have undergone a transformation for the better. I was very impressed with the speediness of my service, the constant communic The last few years they have undergone a transformation for the better. I was very impressed with the speediness of my service, the constant communication regarding my vehicle, the friendly and professionalism of the staff, and the ease of checking out! Great work! And thank you from one of your loyal customers! More

Customer service was excellent! Courteous and friendly, quick to take care of us. She came to the waiting area to explain the issue and keep us updated as the car was being worked Courteous and friendly, quick to take care of us. She came to the waiting area to explain the issue and keep us updated as the car was being worked on. We couldn’t have asked for more. Thank you! More

$100+ for a simple oil change is way too much. Wish it was a better price as I rather not go anywhere else. Wish it was a better price as I rather not go anywhere else. More

I like the dealership location but it doesn't offer all of the services needed. NO BODY REPAIR of the services needed. NO BODY REPAIR More

The staff was absolutely wonderful. The service person with whom I met was knowledgeable, helpful, and kept me updated. Taylor went above and beyond to help me. The lobby was comfortabl The service person with whom I met was knowledgeable, helpful, and kept me updated. Taylor went above and beyond to help me. The lobby was comfortable and welcoming. Bathrooms were clean. Negative: No one at either of the dealers I went to has any idea what the KSDS software update is. I got a mailer/flyer about it and tried to get it done. NO ONE knows what I am talking about. I am baffled by this. Finally, of course, the cost was exorbitant for work that needed to be done. My regular mechanic will be doing it for $1121 less than quoted here. More

Customer service was excellent. It was very clean and the environment was nice. All around good experience. It was very clean and the environment was nice. All around good experience. More

Great dealership and staff. Knowledgeable and courteous. Would recommend to others who are purchasing vehicle Knowledgeable and courteous. Would recommend to others who are purchasing vehicle More

Pleasant experience from the time I drove up til I left. Very personable staff . Dealer was kinda too crowded at the time . Too many cars in parking lot. Hard to drive in and out. Very personable staff . Dealer was kinda too crowded at the time . Too many cars in parking lot. Hard to drive in and out. More

Bad,not consistent, don't no what they are doing I have bought my car in 4 time in I week for the same thing check engine light on in a brand new car that hasn't had it first full strand then they damaged bought my car in 4 time in I week for the same thing check engine light on in a brand new car that hasn't had it first full strand then they damaged my car without letting me no they did I have no respect for this dealership none fix my dam car More

Daniel was awesome , ! Great customer service! Very knowledgeable. The whole team was nice . Thanks for your help Great customer service! Very knowledgeable. The whole team was nice . Thanks for your help More