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ALM Hyundai West - Service Center

Lithia Springs, GA

4.1
239 Reviews

239 Reviews of ALM Hyundai West - Service Center

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August 18, 2024

Good service. On time with estimated completion of repairs. Nice waiting lounge. Friendly staff. Thanks. More

by bob.holsten0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
August 18, 2024

Ms. Williams was extremely patient, professional, and informative. She kept me informed of all the issues that arose with my vehicle and provided me with a loaner due to the extra time it took for the pa More

by MEED429
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Jameel goes above and beyond. He has assisted me with my last 3 Hyundais. The service I recieve at ALM is miles above Southtown. More

by Edraven17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Totally new ownership but as it seems service hasn’t changed. It was good service before and it seems as it continues. More

by hampharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Great intake and exit. .everything done w/a sense of urgency.and care. Car should have been cleaned. More

by rrfowler52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish. Also Custodian
August 16, 2024

We had a great experience at this dealership. It was easy to schedule and we had great service. More

by t Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

They got the job partially done when no one else could do it at all. I picked the car up on the 14th and now I have to take it back on the 15th …. but cannot make it because of my work schedule. Very inconve More

by mteasley187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Jameel and Daniel a genuine interest in my issue and worked with the mechanic to try and resolve the issue, Effort is appreciated. More

by rharris711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

It clean and it’s nice, my only problem is with the ppl who did my oil change More

by newtonronald301
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Terrion was great he did communicate on the timing. I was not offered a courtesy wash with my service. Most dealerships offer this as an incentive but I guess if you have a warranty you have to pay for More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrion
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