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ALM Hyundai West - Service Center

Lithia Springs, GA

4.1
239 Reviews

239 Reviews of ALM Hyundai West - Service Center

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August 26, 2024

Very attentive nice pleasant good experience made sure I was ok made conversation always smiling More

by tamikarobinson127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Very professional, knowledgeable, and great customer service. They put their customers in their needs first. More

by wandaspringer0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

The dealership had great customer service and maintenance was done in a timely manner very satisfied!!!!! More

by townsdominick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Perfect customer service and a great experience and it was a fast experience thanks u More

by mschaney78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

In the service department I am always treated with the utmost courtesy and respect. Ms Williams goes above and beyond to make sure her customers are satisfied. More

by evelynpolite8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Williams
August 23, 2024

Facility was very clean and my advisor was in constant communication with out me so nothing was a surprise. More

by LISA2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Brian gave a wonderful experience in the service department. I will recommend my entire family to this dealership. I observed how the employees interacted with different customers and I was amazed a More

by sansingleton777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bailey
August 23, 2024

Very relatable to my needs and made sure I was taking care of . I really appreciate it More

by simmons38melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Excellent customer service! They didn’t try too hard to upsell me on services like other Hyundai locations More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Worse experience of my life ! ! I forced to buy this vehicle, still do not have a license plate.. been pulled over twice because of this dealership More

by Amari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 22, 2024 -

ALM Hyundai West responded

Amari, I’m truly sorry to hear about the difficulties you’ve experienced with us. It’s never our intention to cause any inconvenience, and I can understand how frustrating this situation must be. Regarding the license plate issue, I’d like to assure you that we are looking into what may have gone wrong and how we can resolve it as quickly as possible. We are committed to addressing these types of concerns promptly and making sure our customers are fully satisfied. Please contact me directly so we can discuss this matter further and find a solution that works for you. Thank you for bringing this to our attention, and I hope we can turn your experience around. Sincerely, Daniel Tesfaye General Manager ALM Hyundai West

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