ALM Hyundai West - Service Center

Mrs Williams was great. Very Thorough and went over all of the information needed. Once my service was complete, she assisted me to my car overall great experience. I will d Very Thorough and went over all of the information needed. Once my service was complete, she assisted me to my car overall great experience. I will definitely come back to ALM because of her. More

The service was quick and good customer service The lobby was very clean and free water and coffee lobby was very clean and free water and coffee More

I had a good experience here I would return for my next service. although they forgot to give me a sticker for my next oil change, that's okay. service. although they forgot to give me a sticker for my next oil change, that's okay. More

I was seriously overcharged for my vehicle. The sticker price $45,000, the drive off cost $61,000. I don't know how I let the tie me up in that type of mark up. I hate myself for falling for th The sticker price $45,000, the drive off cost $61,000. I don't know how I let the tie me up in that type of mark up. I hate myself for falling for this and I hate them for doing this to me. I'm 72 and living on a fixed income. I just don't know how this happen to me. More

My service advisor Brendon was amazing. Very helpful and knowledgeable and accurate with timing. He let me know when my car was ready. Very helpful and knowledgeable and accurate with timing. He let me know when my car was ready. More

Excellent service. The wait time was a tad bit on the long side especially since we had an appointment. Will definitely take my vehicle back. Area very clean and every The wait time was a tad bit on the long side especially since we had an appointment. Will definitely take my vehicle back. Area very clean and every worker very pleasant. Keep up the good work who knows I may trade my vehicle in for a new one ! More

Jameel was very helpful. He showed me my cabin filter. Told me the next time I come in we would need to get that changed. He showed me my cabin filter. Told me the next time I come in we would need to get that changed. More

I really love Ms. Williams! She is so professional and helpful. Customer service oriented is is so important and she has that and more! I have never had a problem wit Williams! She is so professional and helpful. Customer service oriented is is so important and she has that and more! I have never had a problem with this dealership. More

Service done and did not have to wait long. Professional and polite to customer attend to their needs. Professional and polite to customer attend to their needs. More

I had a flat tire repaired at ALM in Lithia Springs, Ga. The technician his name is Eli from Hati who replaced my tire lost my cap to the tire he replaced. My tires are nitrogen filled. I am almost sure he The technician his name is Eli from Hati who replaced my tire lost my cap to the tire he replaced. My tires are nitrogen filled. I am almost sure he did not put nitrogen in the tire. I had to stay extra hour and half for them to find my tire cap. They tried to give me a normal tire cap which was totally unacceptable. Poor service. Poor communication skills. More