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ALM Hyundai West - Service Center

Lithia Springs, GA

4.0
316 Reviews

316 Reviews of ALM Hyundai West - Service Center

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November 05, 2024

Came in 9 am for oil change and tire and started cursing and making noise because I left there after 4 pm More

by andraydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

The service Was immaculate and customer service was outstanding was satisfied within all time in and out More

by pastorknox2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Dominique provided great service and valuable information regarding the needs of my vehicle. I bought my vehicle from this dealership years ago and I like the modifications they have done to the waiting are More

by Shelia Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
November 04, 2024

They got me out in great time and treated me with so much courtesy. Complimentary coffee, wifi, and a comfortable wait area is a plus. More

by keyunnaharris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

They did a great job at the service center fixing my car and now it drives brand new More

by wwilliams305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Below Average Service scheduled appointment times are not handled in a timely manner. Vehicle check list was not completed but signed off More

by trentonconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raushanah Smith-Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Resolved car issues fairly quickly (4 days) compared to other Hyundai locations that gave me an initial quote time of 5 weeks. GREAT JOB ALM WEST!!! More

by ALETA.W13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Dominique was awesome, her positive attitude and informative ways made the wait not as bad. You guys got a good one! More

by teonnathomasson44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique
October 28, 2024

The service from check-in to check out was great . Ms Williams was very professional as usual More

by darknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

This dealership has great employees. Everyone is friendly, professional and very helpful. It was cleaned and had complimentary water, coffee and snacks. More

by MARSHAHOOD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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