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ALM Hyundai West

Lithia Springs, GA

Overview
Employees
Reviews
Vehicles
3.8
55 Reviews
Welcome to ALM Hyundai of Lithia Springs, serving the greater Atlanta area, including Mableton, Douglasville, Powder Springs, and Austell. We're here to help with all of your Hyundai sales, service, and financing needs and are always happy for you to stop in for a visit or to give us a call. We'd love to get to know you, so stop by our convenient Lithia Springs location today.
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669 Thornton Road

Lithia Springs, GA

30122

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Showing 55 reviews

May 20, 2024

The service was great and all. I would only suggest to have a shuttle driver on standby constantly. Sometimes people don’t want to wait at the dealership… More

by victorle883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan
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May 23, 2024 -

ALM Hyundai West responded

We appreciate your suggestion regarding having a shuttle driver on constant standby for our customers. Your input is valuable to us, and we will take this into consideration as we strive to enhance the overall customer experience. Thank you for choosing our dealership, and we look forward to serving you again in the future! Daniel Tesfaye General Manager

Helpful
May 20, 2024

No issue good customer service. I wasn’t there all day. I like that the service area it was very clean . More

by morringl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Salazar
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May 23, 2024 -

ALM Hyundai West responded

We are pleased to hear that you had a positive experience and that you appreciate our service area. Thank you for choosing our dealership. Daniel Tesfaye General Manager

Helpful
May 20, 2024

Our vehicle was kept for over a week with little to no communication regarding the status of repairs. Upon pick up, the car had not been washed and was dirty and gritty from sitting outside the dealershi More

by blueeyes624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I Don't Know as They Never Called Us, Daniel Salazar
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May 23, 2024 -

ALM Hyundai West responded

I apologize for the inconvenience you experienced. Please contact me privately with your direct contact information or reach out to our service director, Anthony Price, to arrange for a complimentary wash and vacuum for your vehicle. Your satisfaction is important to us, and we want to ensure that we address your concerns promptly. Thank you for your understanding, and we look forward to making things right for you. Daniel Tesfaye General Manager

Helpful
May 20, 2024

Wonderful people! Wonderful place! Always courteous! I always feel my business is appreciated and valued here! More

by carollmorris1978
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Salazar
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May 23, 2024 -

ALM Hyundai West responded

It's great to know that you find our dealership to be a wonderful place. Your feedback about feeling appreciated and valued is extremely important to us. Thank you for your kind words and for choosing our dealership. We look forward to continuing to provide you with exceptional service and making every visit enjoyable. Daniel Tesfaye General Manager

Helpful
May 20, 2024

Jameel has been super! He makes sure that we are taken care of every time. He thoroughly explains all the recommendations if any and communicates well. More

by info@elitetois.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel , Daniel Salazar
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May 23, 2024 -

ALM Hyundai West responded

I want to express my gratitude for your positive feedback about Jameel. We are thrilled to hear that he has been taking excellent care of you! We are proud to have team members like Jameel who go above and beyond for our customers. Thank you for sharing your experience, and we look forward to serving you again. Daniel Tesfaye General Manager.

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