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ALM Hyundai West
Lithia Springs, GA
1,562 Reviews
Welcome to ALM Hyundai of Lithia Springs, serving the greater Atlanta area, including Mableton, Douglasville, Powder Springs, and Austell. We're here to help with all of your Hyundai sales, service, and financing needs and are always happy for you to stop in for a visit or to give us a call. We'd love to get to know you, so stop by our convenient Lithia Springs location today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,562 reviews
October 19, 2024
I was happy with the service I received form Martin . He was concerned that I made the right decision on my vehicle . He was concerned that I made the right decision on my vehicle . More
by clydeb9244
Verified Customer
October 18, 2024
I know it's not a Mercedes service center but you should recommend to your service technicians to treat every customer with the same service you would get from a luxury service center. recommend to your service technicians to treat every customer with the same service you would get from a luxury service center. More
by mandlewken22
Employees Worked With
October 18, 2024
i received an email so fast after selecting the car i liked with all the pertinent information, it was very helpful, i'm happy with the support and service from this dealer and would recommend, the custo liked with all the pertinent information, it was very helpful, i'm happy with the support and service from this dealer and would recommend, the customer service wasn't only good but also impressively swift More
by Katherine.Greenwood1
Employees Worked With
Mia Lynn
October 17, 2024
The snacks were hand delivered, there's always something to drink, the dealership is spotless! to drink, the dealership is spotless! More
by lydian08
Employees Worked With
October 17, 2024
Crew is very informed and the work was finished promptly. Very friendly professional, helpful staff. Very friendly professional, helpful staff. More
by lydian08
October 17, 2024
They don't do the work properly and the wait is long even with appt. Had to come back three times because the work was never completed. with appt. Had to come back three times because the work was never completed. More
by tiffanymccall46
October 17, 2024
The dealership has good customer service, but needs more amenities in their waiting room like snacks and more drink selections. amenities in their waiting room like snacks and more drink selections. More
by kelli.hornberger
Employees Worked With
October 16, 2024
In so many words, I am yet not satisfied with the service received on Sept 23rd of my vehicle. I was given a diagnostic of a major issue but was not told of the issue until after the initial request of servi received on Sept 23rd of my vehicle. I was given a diagnostic of a major issue but was not told of the issue until after the initial request of service. I spoke with several mechanics for second and third opinions and they’ve both stated that what my vehicle needed was MAJOR and that should have been noticed at the beginning of my diagnostic not to have completed what I assumed was my issue. So no i’m NOT SATISFIED. 3wks w/o my car. Please respond back by phone. 912-844-1078 Service Management.. More
by LKBODDIE
Employees Worked With
unknown
October 15, 2024
Previous buying and service experiences have ruined this dealership for me. Before my appointment I was called several times by a Jennifer West about buying my car and getting into a newer model for the sam dealership for me. Before my appointment I was called several times by a Jennifer West about buying my car and getting into a newer model for the same or lower payments. I never EVER want to buy another car here, even if it is under new management. Immediately after my appointment, I was reached out to by a Greg, a salesperson, asking how my shopping was going. Just, no. More
by kfbrock1999
Employees Worked With
October 15, 2024
They were there for everything I needed, listen to what I wanted in a vehicle and got me in my payment range. wanted in a vehicle and got me in my payment range. More
by crosbyr87
