ALM Hyundai West

This dealer simply provides very good customer service, kindness, and respectful treatment towards the customer, without deceptive dealings with a lack of transparency kindness, and respectful treatment towards the customer, without deceptive dealings with a lack of transparency More

The associate himself did the best he could, however, the processes at this dealership are awful! I’m a return customer, but I will not be coming back. The dealership has been remodeled, but the systems are processes at this dealership are awful! I’m a return customer, but I will not be coming back. The dealership has been remodeled, but the systems are not. I’ve been contacting them every week to get my information regarding my tags. I’ve been driving around with expired tags for two weeks and after making several attempts to understand the delays, I was told it was because an emissions test was not done on the car that I just purchased. I went to get an emissions test on my own and was told I would have to go to the dealership myself to pick up my tags or it would be mailed in 7 days. It’s been 10 days and still no tags or reimbursement. They also sold me on a warranty and I’ve been asking to be contacted. I’ve sent several emails, called several times. I finally got someone that said they called but no voicemail was left. I am someone who likes to and tries to leave good reviews for companies but I’ve had enough. Much work needs to be done at this dealership. This was so unfortunate. More

They responded quickly to my questions about the vehicle i was interested in purchasing, providing detailed information and assistance, i was impressed by the extensive range of options available for each p i was interested in purchasing, providing detailed information and assistance, i was impressed by the extensive range of options available for each particular car model brand, whether i was looking for specific features or exploring different configurations, they offered a broad selection More

Confident salesperson and confident in her abilities, received an immediate response to my request, and a lighting invitation to the dealer received an immediate response to my request, and a lighting invitation to the dealer More

Every member of the dealer exudes patience and helpfulness rarely encountered elsewhere, genuine care and efficient, precise information are the hallmarks of their customer approach helpfulness rarely encountered elsewhere, genuine care and efficient, precise information are the hallmarks of their customer approach More

So far, their service has gone above and beyond, using a through method to handle all my questions, i received detailed responses to my inquiry through method to handle all my questions, i received detailed responses to my inquiry More

upon my initial encounter with this dealership i had been evaluating different models from a specific automobile manufacturer, i was pleasantly surprised by their service which made a lasting impact bi swift evaluating different models from a specific automobile manufacturer, i was pleasantly surprised by their service which made a lasting impact bi swiftly and comprehensively responding to all my questions More

I'm glad to share my experience, competitive pricing coupled with really convenient payment options coupled with really convenient payment options More

The maintenance, parts and vehicle pairs have become too expensive at the Hyundai dealership (Service Dept.) expensive at the Hyundai dealership (Service Dept.) More

The service and professionalism at this location is outstanding, The wonderful staff at thiis location help and explain everything in detail, Ms.Raegan, Mr. Jameel and Ms. Raushanah Williams. My visit outstanding, The wonderful staff at thiis location help and explain everything in detail, Ms.Raegan, Mr. Jameel and Ms. Raushanah Williams. My visit was for wheel allignment and oil change, Ms. Raushanah walk me through the paper work, and explained each task in detail. My experience was great. I will like to see another ALM Hyundai in the Covington 30014. Thanks Great job. More