Back

ALM Hyundai West

Lithia Springs, GA

4.2
419 Reviews
Welcome to ALM Hyundai of Lithia Springs, serving the greater Atlanta area, including Mableton, Douglasville, Powder Springs, and Austell. We're here to help with all of your Hyundai sales, service, and financing needs and are always happy for you to stop in for a visit or to give us a call. We'd love to get to know you, so stop by our convenient Lithia Springs location today.
Contact Dealership

669 Thornton Road

Lithia Springs, GA

30122

Directions

By Type

Showing 419 reviews

July 13, 2024

upon my initial encounter with this dealership i had been evaluating different models from a specific automobile manufacturer, i was pleasantly surprised by their service which made a lasting impact bi swift More

by mick.elliott.79
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

I'm glad to share my experience, competitive pricing coupled with really convenient payment options More

by Gwyneth
Recommend Dealer
Yes
Employees Worked With
i don't remember her name
July 05, 2024

The service and professionalism at this location is outstanding, The wonderful staff at thiis location help and explain everything in detail, Ms.Raegan, Mr. Jameel and Ms. Raushanah Williams. My visit More

by dg398839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

The maintenance, parts and vehicle pairs have become too expensive at the Hyundai dealership (Service Dept.) More

by john39060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Long story, she said he said situation and my opinion won't be addressed, The word of the employee will be revered. More

by hope.sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

The service advisors are stellar! Top of line service from write up to checkout! Dealership is NOTHING without the amazing Service Advisors ! More

by Czaria Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandela Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Barker Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Excellent attention and prompt response, they were able to clarify all my doubts about the vehicle I want. More

by Geoffry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armani Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eyonte Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Aristide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikias Melese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tineja Leslie, Desirae Felton, Ralph Stuckey
July 02, 2024

Great service, i highly recommend this dealership. Always impressed with their customer service and professionalism. More

by szaria00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Barker Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eyonte Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

Purchased vehicle online and decent experience. Frustrated that $2000 adder for Motor Trend certification was 'required' on a brand new vehicle. More

by 30abells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandela Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stuckey
June 30, 2024

Everything about my service was rushed. I came in for my 7500 mile service. I think they changed the oil. Other things were overlooked and half done. I had to return to the dealership becau More

by Alexis.dherbert
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didnt deal with any of them
Jun 30, 2024 -

ALM Hyundai West responded

We sincerely apologize for the rushed service you experienced. It is disheartening to hear that certain aspects of the service were overlooked and not completed to our usual high standards. We understand the inconvenience this has caused you, especially with the issues you encountered afterward. Your feedback is crucial to us, and we take your concerns seriously. Rest assured that we will address these issues internally to prevent such occurrences in the future. We are truly sorry for the oversight and the dismissive attitude you encountered when addressing these issues with us. We value your business and your feedback, and I would like the opportunity to make things right. Please reach out to me directly Monday morning so that I can have all these things taken care of and a full detail completed for you. Warm regards, Daniel Tesfaye General Manager ALM Hyundai West

...
35
...