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ALM Hyundai West

Lithia Springs, GA

4.2
419 Reviews
Welcome to ALM Hyundai of Lithia Springs, serving the greater Atlanta area, including Mableton, Douglasville, Powder Springs, and Austell. We're here to help with all of your Hyundai sales, service, and financing needs and are always happy for you to stop in for a visit or to give us a call. We'd love to get to know you, so stop by our convenient Lithia Springs location today.
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669 Thornton Road

Lithia Springs, GA

30122

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Showing 419 reviews

August 21, 2024

Mucho tiempo para entregar el veiculo y no rotaron llantas y no medieron información del estado del vehículo More

by Juanralfaro2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

ALM Hyundai West responded

Gracias por tus comentarios. Lamento escuchar sobre el retraso en la entrega de tu vehículo y la falta de información proporcionada sobre su estado. Nos esforzamos por garantizar que cada vehículo se entregue a tiempo y en óptimas condiciones, y está claro que no cumplimos con tus expectativas en este caso. Te pido disculpas por cualquier inconveniente que esto haya causado. Por favor, contáctame directamente al para que podamos abordar estos problemas y trabajar en una resolución satisfactoria. Tu experiencia es importante para nosotros y queremos asegurarnos de que cualquier inquietud sea manejada adecuadamente. Gracias por hacernos saber tu situación. Daniel Tesfaye General Manager ALM Hyundai West

August 21, 2024

My experience is that the Customer Service representatives and other employees that are present are always smile. They are kind, informative and courteous. More

by rhondawatson2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

The service was very good, I was in and out in a hour max.. definitely would recommend! More

by sanjuanwarner01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

The person that meet us when we pulled into the service center was very helpful. He went above and beyond. More

by steven.j.dore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Syrovatka
August 21, 2024

Everyone is super friendly, pleasant, and helpful. Great atmosphere, and I truly enjoyed the experience. More

by Chantelet.coer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Original salesperson was fine. However disappointed with vehicle. Went back to dealer a few days later and no one would assist or care that I was not satisfied with car. Spoke with More

by Deedra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Raushanah, service manager is an asset to your company. Professional and personal at the same time and was very flexible for my schedule More

by BARRYEVANRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Great customer service, people was nice and friendly! I would recommend this location to anyone that’s interested More

by jimia.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

They were great, took care of everything, easy to work with! Would highly recommend them to anyone More

by Dylan.Erwin4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Nesbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandela Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Pleasant associates, clean, offer snacks & always water. Always update you on the progress of your service & update you on your mobile phone. More

by you2canb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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