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ALM Hyundai West

Lithia Springs, GA

Overview
Employees
Reviews
Vehicles
4.2
419 Reviews
Welcome to ALM Hyundai of Lithia Springs, serving the greater Atlanta area, including Mableton, Douglasville, Powder Springs, and Austell. We're here to help with all of your Hyundai sales, service, and financing needs and are always happy for you to stop in for a visit or to give us a call. We'd love to get to know you, so stop by our convenient Lithia Springs location today.
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669 Thornton Road

Lithia Springs, GA

30122

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Showing 419 reviews

August 24, 2024

In the service department I am always treated with the utmost courtesy and respect. Ms Williams goes above and beyond to make sure her customers are satisfied. More

by evelynpolite8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Williams
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August 24, 2024

Extra charges just show up on sale. They were not told to us before we arrived. The interior of the car was filthy. I had to get it home (2 hour drive) and clean it. So disappointing. W More

by joywillet534
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronnie Nesbitt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Phipps
2.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2024

Facility was very clean and my advisor was in constant communication with out me so nothing was a surprise. More

by LISA2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2024

Brian gave a wonderful experience in the service department. I will recommend my entire family to this dealership. I observed how the employees interacted with different customers and I was amazed a More

by sansingleton777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bailey
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August 23, 2024

Very relatable to my needs and made sure I was taking care of . I really appreciate it More

by simmons38melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2024

Excellent customer service! They didn’t try too hard to upsell me on services like other Hyundai locations More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2024

Hungry to get a deal done. Overall good experience. Worth stopping in. Ask for Martin. More

by chad91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2024

Worse experience of my life ! ! I forced to buy this vehicle, still do not have a license plate.. been pulled over twice because of this dealership More

by Amari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 22, 2024 -

ALM Hyundai West responded

Amari, I’m truly sorry to hear about the difficulties you’ve experienced with us. It’s never our intention to cause any inconvenience, and I can understand how frustrating this situation must be. Regarding the license plate issue, I’d like to assure you that we are looking into what may have gone wrong and how we can resolve it as quickly as possible. We are committed to addressing these types of concerns promptly and making sure our customers are fully satisfied. Please contact me directly so we can discuss this matter further and find a solution that works for you. Thank you for bringing this to our attention, and I hope we can turn your experience around. Sincerely, Daniel Tesfaye General Manager ALM Hyundai West

August 22, 2024

Sales was great. Price could have been better. Needed a cargo cover on a scale of 1 to 10. I could give a 11 if there was a cargo cover Lo h I8-720 More

by blackburnusaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Barker Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desirae Felton
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August 21, 2024

Welcoming. Attentive. Respectful and communicative. I would definitely recommend you to others and trust that my concerns will be addressed and resolved More

by quintinnichols6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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