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ABC Hyundai Lithia Motors

Las Vegas, NV

3.5
1,046 Reviews

6825 Redwood St

Las Vegas, NV

89118

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Showing 1,046 reviews

March 05, 2018

Amazing experience Jonathon was awesome! He never pressured me to buy a car we just sat and chatted for awhile about my options. This is my 3rd car from ABC and all my e More

by Justin Weisbarth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Mcfarland, NORO KHUBLARYAN, Jonathan Mason
February 27, 2018

Great Sam was great, helpful and never gave up on helping me get into my brand new car. He was very knowledgeable about the car and answered every question More

by Anthony Matkovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Winograd
February 22, 2018

Don't Buy Here Wanted to give this place ZERO stars. Save your time and buy elsewhere. The people here will lie and do anything to sell you a car. Don't fall for it. More

by jackwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent Mcfarland, EDDY SILVA-CLAVIJO, KYLE DEBRAY, Christopher Mays, Jonathan Mason
Feb 23, 2018 -

jackwolf responded

Ethics, honesty and integrity are the cornerstones of doing business. Without them you will be doomed to fail. Until you change the way you do your business model I can not, in good faith, do business with your dealership. You need to stop any, and all, underhanded business practices and be more transparent when dealing with consumers. No lies; no deceit; no "funny" business practices. There are many other problems that I had during my transaction which I did not mention in my original review. They just highlighted the poor manner in which your dealership does business. Change, on your behalf, is desperately needed if you ever want to regain my trust. If you, truly, want to continue advertising that you are the #1 Hyundai dealership in the Las Vegas area then prove it to me by your actions. Remember, there are many other Hyundai dealerships around. Any, and all, would welcome my business. If you want mine you need to earn it. If you wish to discuss this further please contact me. My feedback could prove to be invaluable.

February 17, 2018

Dream car got I prolonged my visit but they stuck with me and when i came in it was great service it was fast and got the car i really want and love More

by Branden W Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT SAPUTO, ATIQ ANSARY, Sam Winograd
February 16, 2018

Awesome From the very beginning Sam was great very helpful and met all my needs. Later when I had questions he did not hesitant to answer them all. Also lower More

by Garnnie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Sam Winograd, Michael Eriksen
February 12, 2018

2Cars less than one year The people at this dealership are Amazing. Most of all they are HONEST. They explain all your options . Price and interest rates, El Gallien was wonde More

by Dgmalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA GUZMAN, Trent Mcfarland, EL GALLIEN, NORO KHUBLARYAN
January 26, 2018

It was very nice easy they explained everything. Location of the area was very clean smells very nice. Our seller was very nice with his background of his religion. More

by alona green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT SAPUTO, ATIQ ANSARY, Sam Winograd
January 26, 2018

Awesome Customer Service!!!!!! Not your typical dealership! They were nice helpful and THEY LISTEN TO YOU! Purchased a brand new car, I came in to look at some used cars and left More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Mcfarland, ROBERT SAPUTO, ATIQ ANSARY, Sam Winograd
Feb 01, 2018 -

AB responded

I actually need to update this review in regards to the sales person Sam. This dude displayed very good customer service communicated throughout the entire process of me purchasing not one but two vehicles but when an issue arose and I considered returning one of the vehicles Sam lost his ability to communicate, respond to phone calls and text messages. As a customer I want to work with somebody who’s going to be genuine and honest about the entire process not someone who is going to stop communicating stop trying to assist me as a customer when things don’t potentially go well. As I see it your customer is your first line of business through word of mouth and if you don’t have good customer service skills why would anyone want to refer someone to you. I’m thankful (and Sam) should be too that Trent and the rest of their team continued to help me. Sam however from the moment I said I was considering bringing one of the vehicles back basically stop assisting, answering my questions, communicating, which at this point in my eyes in terrible customer service. See everything through whether it ends in a sell or not. I am glad I saw his true customer service skills bc I now know not to refer anyone to this dealer bc of Sam. I even returned to the dealership Sam had the audacity to ignore me in person and well. It’s one thing to disregard telephone communication but in person is disgusting. Again I will not refer anyone else here, I just wanted to update my experience as a whole.

January 26, 2018

2 cars in one day Came to the Hyundai store today and met with Sam. Sam is awesome! I let him know my problems, and he came up with solutions! Not only did he get me in More

by DevinT88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy patterson, Trent Mcfarland, ROBERT SAPUTO, ATIQ ANSARY, Sam Winograd
January 21, 2018

Disrespectful, wish I could give 0 Stars So disrespectful. Your actions this eveming will be taken up with not just store upper management but with Hyundai corporate as well. You crossed the More

by Disrespected
Customer Service
Recommend Dealer
No
Employees Worked With
Randy Patterson
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