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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,309 Reviews

1,309 Reviews of 94 Nissan of South Holland - Service Center

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January 25, 2022

The reason they are called 94 Nissan is because it takes them 94 days to fix a vehicle. I bought a vehicle from them, transmission went out 10 days later. It took them 93 days to fix it. 2 months later the More

by Timvanderbilt85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

Derryl was extremely helpful and informative. He definitely deserves a promotion and a raise! Thanks Nissan! More

by Jheramie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Jan 19, 2022 -

94 Nissan of South Holland responded

Jheramie24, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Liz

November 22, 2021

Incompetent and inefficient service department. They are unskilled with resolutions of car mechanics issues. BEWARE More

by knowledge360
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and Peter 1 star , Steve Chase
Dec 02, 2021 -

94 Nissan of South Holland responded

Knowledge360, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Knowledge360, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (708) 333-2000 and ask for our new service manager, Chris Koehler. We look forward to hearing from you.Liz

July 20, 2021

Customer service is horrible, when you need to talk to someone with your vehicle there in the shop. no one will get back to you at all you can text them email them and even call them with no results. More

by detective
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo zamudio, Tech: Paul, Liz Sappenfield, Steve Chase
July 19, 2021

My first time taking my Nissan 2019 Murano. I highly recommend. The staff are so sweet and kind. The place was very clean and neat. 👍🏻 More

by mjrj8901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
July 19, 2021

Although they are often short staffed, everyone is professional, kind and respectful. It may take a while but they get the job done. The waiting area is clean and comfortable. More

by claudiamcphan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie McGreal
July 17, 2021

Best customer experience ever. Service team is great and knowledgeable. I think loyal customer should get a 25 or 50 dollar discount depending on. What the have done. More

by GGOSSRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
July 15, 2021

With the help of one of your employees. My soin to be ex husband committed fraud and forgery and traded in my car. I was unaware More

by bannerdanielle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Sappenfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Sappenfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Matt Sappenfield, Vino Smith, Tosha Hickey, Stephanie McGreal
July 14, 2021

Would take car there again to get done. Service was spot on. Place was clean. Service was informative. Price was right to spend on it More

by raveen_elmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Great, they had it finished by the time they started, and everything seem to be running great. Thanks for your hard work and cleaning environment More

by LFREDDYQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
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