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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,309 Reviews

1,309 Reviews of 94 Nissan of South Holland - Service Center

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June 13, 2022

It’s a friendly and helpful environment. It’s also clean and comfortable. I go there every time I need my car serviced. I wouldn’t trust anyone else. More

by graciedellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

94 Nissan of South Holland responded

Gracie, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

June 13, 2022

Joann and Otis Smith are invaluable. Very helpful and accommodating. They are two of the best More

by KYR64
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

94 Nissan of South Holland responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

June 13, 2022

I always enjoy visiting this location for service of my vehicle. The staff is extremely helpful and always take great care of me. Derryl and Tory are absolutely the best! More

by Alisha Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahia was excellent as well before she was transferred to another location.
Jun 18, 2022 -

94 Nissan of South Holland responded

Hi Alisha! We're so happy we were able to help you out! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

June 13, 2022

Excellent dealer overall, they value every customer and treat them like family. I highly recommend them to all my friends and family. More

by Ckrozel1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Sappenfield, Matt Sappenfield, Jason Ross
Jun 16, 2022 -

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! Thanks again for taking the time to leave us this information about your recent visit. Take care! Matt Sappenfield Owner Loyalty Manager

June 13, 2022

I went into 94 Nissan to get service on my truck & I experienced efficient and reliable service More

by Mzshel36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

June 11, 2022

Is the worst service that I have seen in my life for buying cars and cars service they bad More

by arianalopez121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Sappenfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Sappenfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

94 Nissan of South Holland responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (708) 333-2000 at your earliest convenience and we will do our best to resolve this with you. Matt Sappenfield Owner Loyalty Manager

June 09, 2022

The personal in the service department 🏬 were excellent and they were very courteous and very helpful More

by kpotts1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! Thank you so much again for your feedback! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

June 09, 2022

I had my daughters Nissan Sentra taken in to correct a no key detected and malfunction. The battery terminals were cleaned and the car started up. I went to get gas and went home. The next day the car had More

by scorpio070327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

94 Nissan of South Holland responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (708) 333-2000 so we can work towards a resolution. Matt Sappenfield Owner Loyalty Manager

June 07, 2022

I’m very impressed with the service I had done. I thought it would be a long time but was out quicker than I expected even came with a car wash. Way to go keep up the good work Nissan. More

by jones41502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

94 Nissan of South Holland responded

Jones, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Matt Sappenfield Owner Loyalty Manager

June 07, 2022

Staff was friendly and helpful very good at explaining things and letting you know what's going on More

by delightali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deshun Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

94 Nissan of South Holland responded

Delightali, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Thank you so much again for your feedback! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

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