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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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July 08, 2022

The dealership is always quick with getting me checked in. I appreciate the clean facilities and the seating outdoors. More

by graciedellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jul 12, 2022 -

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

July 08, 2022

Arrived at Nissan at 10:00am and didn't leave until 1:30pm. Service was backed up. Not enough technicians. Brought the SUV in because of a loud squeaking noise in the front wheels when a hard right More

by godlysaint2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

94 Nissan of South Holland responded

We are disappointed to learn of your experience here at Nissan Of South Holland but will take this opportunity to improve. Our Service Manager, Chris, would really like to speak with you more regarding this matter. Please reach out to us at (708) 333-2000. We look forward to hearing from you. Matt Sappenfield Owner Loyalty Manager

July 07, 2022

The service team always takes good care of me when I visit. Torrey and Derryl are always honest and very knowledgeable. I have been working with them both for years. More

by Lisa J Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

94 Nissan of South Holland responded

Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

July 07, 2022

The service representative assisted me with making an important appointment. Torrey was very professional. He is a true asset to your establishment More

by vsaffold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

94 Nissan of South Holland responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

July 07, 2022

The staff here is always friendly and very knowledgeable about your care. The crew has genuine care and concern for each individual and their needs. I wouldn’t trust anyone else with my car. Speedy but accu More

by RASHAUNWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

July 06, 2022

Quick in and out appointment with good customer service and follow up from the manager More

by ericadclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

July 03, 2022

Excellent customer service and friendly answered all my questions service was in a timely manner also washed my car More

by ANNETTEJACKSON3679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

94 Nissan of South Holland responded

Thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

July 01, 2022

Great Service! Much better than wasting my gas by going to Infiniti. I will use this dealership again. More

by MSEM3724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

July 01, 2022

Made an appointment for my daughter's vehicle to be serviced and everything went smoothly. Torrey helped get me checked in and was very pleasant! His customer service was top notch! More

by mrstucker03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

June 30, 2022

Fast ,clean and courteous. Staff members greeted me with a smile and Answered all my concerns More

by apizarro684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

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