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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,309 Reviews
Call Service Center (708) 251-0222

1,309 Reviews of 94 Nissan of South Holland - Service Center

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July 18, 2022

Very prompt I’m very professional service was received with professional judgment regarding preventative maintenance on my vehicle More

by Registered Nurse with no time...
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

July 15, 2022

I loss a wheel cover when getting tires rotated and balance not happy at all More

by athompson258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 03, 2022 -

94 Nissan of South Holland responded

Ms. Thompson, thank you for letting us know about this. We apologize for this. At your earliest convenience please come back and we would be more than happy to fix this for you. We do not want to loose you as a valued customer. Your next oil change and tire rotation is on us. We hope to see you soon! Matt Sappenfield Owner Loyalty Manager

July 14, 2022

Courtesy staff members, always alert me by email when I bring my cat in for service by letting me know if I have questions or concern to please let them know. More

by davis22434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

July 14, 2022

This visit was better than the one I had in the past much better thank you More

by BREnACATHERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fioretti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
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Jul 19, 2022 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

July 13, 2022

I was quoted $44. 95 for an oil change and when it was finished, I was asked to pay $54.95 by a cashier that was less than friendly. When I asked her about the price di More

by aande28512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
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Jul 19, 2022 -

94 Nissan of South Holland responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please contact us at (708) 333-2000 so we can work with you to make this right. Matt Sappenfield Owner Loyalty Manager

July 12, 2022

Very professional. Answered all my questions immediately and was able to get me in and out without long delays. More

by songbird1275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hispanic girl. Can’t recall name
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Jul 15, 2022 -

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care! Matt Sappenfield Owner Loyalty Manager

July 12, 2022

I've been coming here for years. Welcomed with Friendly smiles and Excellent service. Happy! More

by christipoindexter05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

July 12, 2022

South Holland Nissan is very close and convenient location with a very helpful service staff. More

by williams3778
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
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Jul 15, 2022 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We hope to be of service to you again in the future. Matt Sappenfield Owner Loyalty Manager

July 12, 2022

It is a convenient location the customer service is just ok did not call to inform me that the car was ready and then did not apologize for forgetting to call. More

by Buick driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandra Ramos rate 1 star !
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Jul 19, 2022 -

94 Nissan of South Holland responded

We're disappointed to hear of the negative experience you had at our location. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (708) 333-2000 so we can work towards a solution. Thank you and have a great day. Matt Sappenfield Owner Loyalty Manager

July 11, 2022

I think the service here is very good and Torrey the service advisor was very help full he More

by Jamesjerome0511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2022 -

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

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