Back

94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

Sort by
September 08, 2022

I thought I needed tire pressure check only, but the technician discovered that My tire had a nail puncture, and needed a patch as well. That was an excellent customer service skill on display. More

by tan_harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name. Looks like a Spanish guy.
Sep 09, 2022 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

September 07, 2022

the service was great and all around better than I expected will continue another visit More

by zo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

94 Nissan of South Holland responded

Zo, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

September 01, 2022

Very nice clean environment. Customer service is amazing. I would recommend this dealership to anyone needing a vehicle. More

by Andrew Klamerus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

94 Nissan of South Holland responded

Andrew, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

August 30, 2022

They were helpful but I had to take my truck back two times ,for them to solve the issues, after all my problem was taking care of More

by hi.oswald14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

94 Nissan of South Holland responded

We are glad we could help! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 26, 2022

The atmosphere was very pleasant, they worked with us, I feel if your comfortable it helps and we were with this dealership. More

by stronglarry53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Napoles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kaczmarski, Jacquelyn Vaughn
Aug 17, 2022 -

94 Nissan of South Holland responded

Your praise is music to our ears. We love you as much as you love us. Thanks for choosing our dealership. Remember to come back for your free car washes for life! Liz

August 25, 2022

Process was very long. Felt like it could have been done a lot quicker. Vehicle had a traction controlled glitch and it was not even checked. Also had a missing lug nut th More

by n.reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deshun Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Majors, Jacquelyn Vaughn
Sep 02, 2022 -

94 Nissan of South Holland responded

We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (708) 333-2000. Matt Sappenfield Owner Loyalty Manager

August 24, 2022

I went in to get an all change and a tire rotation and tell them my check engine light was on they did the oil change and tire rotation but never said anything about my engine light which was still on whe More

by perrycoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

94 Nissan of South Holland responded

We are disappointed to learn of your experience here at Nissan Of South Holland, but will take this opportunity to improve. Please reach out to us at (708) 333-2000 so we may assist you in moving forward towards a resolution. We would be happy to check your check engine light. We will even wave the $180 diagnosis fee. Give us a call at your earliest convenience. Matt Sappenfield Owner Loyalty Manager

August 23, 2022

The service and the people are professional. They keep you dated on the status of your repair. Everyone I encountered were friendly and courteous. More

by Cyclayborn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

94 Nissan of South Holland responded

We are glad we could help! We look forward to your next visit! Take care! Matt Sappenfield Owner Loyalty Manager

August 22, 2022

I am extremely satisfied with the outstanding service I received when having my car serviced. The staff were all extremely professional and competent. I interacted with Taylor upon intake, during, and More

by Shirley Chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn
Aug 26, 2022 -

94 Nissan of South Holland responded

Shirley, we really appreciate your positive review! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

August 20, 2022

Great service very nice people and helpful and respectful. I will be back to get service done again. More

by eckles_simone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

...
44
...