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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,309 Reviews

1,309 Reviews of 94 Nissan of South Holland - Service Center

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August 03, 2022

Offer coupons and discounts when customers are getting more than one sevice. I received a coupon in the mail the same day I paid for an oil change, air and cabin filters. Coupons offered oil with tire rot More

by khill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

94 Nissan of South Holland responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (708) 333-2000. Matt Sappenfield Owner Loyalty Manager

August 02, 2022

Fast service great pricing, will continue to use the dealership when the time comes for my next vehicle they will be at the top of my list of dealerships to check out. More

by trh4017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
Aug 05, 2022 -

94 Nissan of South Holland responded

We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

July 31, 2022

I love their customer service! It’s a pleasant experience Everytime I stop in for service! More

by kimberly2004002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauntel Momoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Aug 02, 2022 -

94 Nissan of South Holland responded

Hi Kimberly, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

July 26, 2022

Service was excellent. The representative was great and keep me posted about what was going on. Perfect timing, and good job! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Jul 30, 2022 -

94 Nissan of South Holland responded

Eric, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

July 26, 2022

Excellent dealership, always good service and exceeds my expectations. Darryl and the rest of the service people are always friendly and keep me informed about the status of my car. More

by Silos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

July 25, 2022

I like that there is an effort. Communication is so important. Getting on the phone is difficult More

by shonice8wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

94 Nissan of South Holland responded

Your satisfaction is our top priority. We apologize for the poor communication. Thank you for letting us know so we can improve on our communication skills and reaching back to customers sooner. We hope to see you soon! Matt Sappenfield Owner Loyalty Manager

July 25, 2022

I have gotten my cars and trucks serviced here always professional and excellent service.. the service don't take all day. More

by gdenisejonescook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

July 22, 2022

Always professional, prompt, and let you know just what is needed great atmosphere very friendly More

by jeniceup2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Jul 27, 2022 -

94 Nissan of South Holland responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

July 21, 2022

They fixed my truck and was very polite and professional. I will be back for my truck needs. More

by natunji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

July 20, 2022

My experience was good I will definitely refer family and friends to Southland Holland Nissan. More

by rosskeithb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

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