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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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October 04, 2022

Someone knocked off my driver side mirror I contacted the dealership they ordered it and the next day I went to go get it install it took longer than it supposed to take I don’t know why but at the hour so I More

by Agale54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Koehler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Agale54 responded

After spending $419 for this mirror to be delivered and install it wasn’t installed correctly I for you but anyway my mirror I have my mirror and I did fix this inside panel because they kept coming to loose when I close the door and pop off had to push it back on

October 04, 2022

Tyler made the time there smooth and I was able to get my car serviced on time. Excellent customer service!!! More

by harrismadonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

September 28, 2022

Frank was great. He gave the best customer service . He was very attentive to may needs More

by TERRI60
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Kaczmarski
Oct 01, 2022 -

94 Nissan of South Holland responded

Terri, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

September 28, 2022

Great service! The people there are great! Thank you for getting me squared away with your great customer service More

by Mr. Shields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

94 Nissan of South Holland responded

Mr. Shields, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

September 26, 2022

The young lady who greeted me was extremely nice. However the wait was long. But I was impressed with the service. More

by toyagray777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Vaughn
Sep 28, 2022 -

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Our team strives to deliver an excellent experience, we are sorry it was a long wait. We are always looking to improve so thank you for bringing that to our attention. We will work to do better next time. We hope to see you soon! Matt Sappenfield Owner Loyalty Manager

September 16, 2022

I appreciated them loaning me a car while my was being fixed. I did not like that when I received my car, it was dirty on the inside and outside with low pressure tires. I asked to have air put in my ti More

by tashaflagg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kaczmarski
September 15, 2022

I ĺove the timely manner in which u are serviced ,the wait wasn't that long. And mostly the hospitality w/the self served coffee. Thanks guys!! More

by deariahunt5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

I thought Frank was absolutely great, he was very helpful and thorough with his job. The ladies that rung me out are so friendly as usual. My experience is always pleasurable that's why I keep coming back to More

by coco_keys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kaczmarski, Jacquelyn Vaughn
Sep 16, 2022 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

September 13, 2022

Fast and effective service! I was in and out quickly, treated professionally, and enjoyed my time there. More

by brent.larowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kaczmarski
Sep 16, 2022 -

94 Nissan of South Holland responded

Hi Brent, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

September 12, 2022

I really appreciate how comfortable they make you at this dealership and fast the service was. The express lane is the best thing ever. The ladies that cash you out were great too, especially the lady who ha More

by coco_keys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kaczmarski, Jacquelyn Vaughn
Sep 15, 2022 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

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