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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,309 Reviews

1,309 Reviews of 94 Nissan of South Holland - Service Center

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August 24, 2022

I went in to get an all change and a tire rotation and tell them my check engine light was on they did the oil change and tire rotation but never said anything about my engine light which was still on whe More

by perrycoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

94 Nissan of South Holland responded

We are disappointed to learn of your experience here at Nissan Of South Holland, but will take this opportunity to improve. Please reach out to us at (708) 333-2000 so we may assist you in moving forward towards a resolution. We would be happy to check your check engine light. We will even wave the $180 diagnosis fee. Give us a call at your earliest convenience. Matt Sappenfield Owner Loyalty Manager

August 23, 2022

The service and the people are professional. They keep you dated on the status of your repair. Everyone I encountered were friendly and courteous. More

by Cyclayborn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
Aug 26, 2022 -

94 Nissan of South Holland responded

We are glad we could help! We look forward to your next visit! Take care! Matt Sappenfield Owner Loyalty Manager

August 22, 2022

I am extremely satisfied with the outstanding service I received when having my car serviced. The staff were all extremely professional and competent. I interacted with Taylor upon intake, during, and More

by Shirley Chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

94 Nissan of South Holland responded

Shirley, we really appreciate your positive review! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

August 20, 2022

Great service very nice people and helpful and respectful. I will be back to get service done again. More

by eckles_simone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
Aug 26, 2022 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

August 18, 2022

Upon my arrival Mr. Torey did my paperwork and proceeded to have my truck tested by a mechanic. Mr Torey was very professional he assured me my truck would be read More

by tcoop1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Great service and honest people. I always come here to get my vehicles serviced. I recommend them. More

by claude_gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

August 16, 2022

It is a excellent place to bring your car to service are great. I will recommend other people More

by charlie.bailey67
Friendliness
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kaczmarski
Aug 19, 2022 -

94 Nissan of South Holland responded

Thank you for sharing your positive experience! We hope to see you soon! Matt Sappenfield Owner Loyalty Manager

August 16, 2022

The writer- Torrey was very helpful. He explained everything. He and Anthony assisted me with getting to the bank, as I left my debit card at home. More

by redsheenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony- porter I think
Aug 17, 2022 -

94 Nissan of South Holland responded

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.Liz

August 16, 2022

Thank God For Jeff Guard, and Darryl for putting in the effort to please customers. More

by shonice8wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Aug 19, 2022 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 15, 2022

Very helpful and accommodating if you have any particular questions or issues with your vehicle. More

by Newbeginnings8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
Aug 17, 2022 -

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

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