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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews
Call Service Center (708) 251-0222

1,335 Reviews of 94 Nissan of South Holland - Service Center

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August 14, 2023

I Always receive great customer service when I go into the dealership from the entire staff More

by jonesmica91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

94 Nissan of South Holland responded

Greetings! That's great news to hear about your service visit with Torrey. I'm so glad everything went swimmingly! Stop back in for a free car wash next time you're near us! Regards, Liz Sappenfield

August 09, 2023

They are fast and efficient about getting you and out. I don’t like sales rep constantly coming to you trying to get you to trade in More

by oweiokirika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2023 -

94 Nissan of South Holland responded

Hello Oweiokirika, we appreciate you taking the time to leave us this feedback regarding our salespeople offering appraisals. We have helped so many people by offering them the chance to "trade up". I can understand asking too many times and be a nuisance so we will work with them to take it down a notch! We are very happy that you had a great service experience otherwise. Have a great weekend! Regards, Liz Sappenfield

August 05, 2023

I always get "service with a smile". The technicians are courteous, knowledgeable & prompt. I have never had a bad experience in any department. I'm a happy 94 Nissan Customer! More

by angelr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deshun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

94 Nissan of South Holland responded

Hello Angel! I’m so glad you had a nice, efficient service process! We try to make things move along quickly so you can enjoy your car! Thanks for choosing us. Regards, Liz Sappenfield

August 03, 2023

Wonderful I can't complain so far everyone have been above and beyond I would definitely refer nissan94 to family members and friends. More

by SARA-JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Carter
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Aug 09, 2023 -

94 Nissan of South Holland responded

Sara-jones, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. What great compliments! We really appreciate you!! Have a great week and stop in during service hours for a free car wash! Regards, Liz Sappenfield

August 03, 2023

94 south Holland Nissan provided great service every time I go ! I Highly recommended dealership for service ! More

by zandrea Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn, Jared Carter
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Aug 09, 2023 -

94 Nissan of South Holland responded

Hi Zandrea Harris, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Regards, Liz Sappenfield

August 02, 2023

So far I haven't had a bad experience with South Holland Dealership. That's a good thing More

by tinat522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Carter
Report | Print
Aug 09, 2023 -

94 Nissan of South Holland responded

Thanks so much! From the entire staff at 94 Nissan of South Holland, we can't thank you enough for your time and for your feedback about our dealership. Regards, Liz Sappenfield

July 31, 2023

It's always a pleasure getting service at 94 Nissan. Have a great day 15 word minimum. More

by ANDYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn, Jared Carter
Report | Print
Aug 09, 2023 -

94 Nissan of South Holland responded

Hi there!! Thank you so much for your service visit. We truly appreciate you! Regards, Liz Sappenfield

July 30, 2023

I consider this dealership satisfactory. My concern is that not enough coupons are being offered to offset cost on older cars. As a senior citizen this is sore point with me. More

by dorchester1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

94 Nissan of South Holland responded

Hello, We're really sorry you had to leave us this review as it's a failure on our part in serving you. I will let management know about your comments regarding our lack of coupons. We will definitely talk about adding some in the near future. Regards, Liz Sappenfield

July 28, 2023

I had to wait four hours for a oil change never waited that long you need more help More

by Grennetha Saulsberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Carter
Report | Print
Aug 08, 2023 -

94 Nissan of South Holland responded

Grennetha, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

July 27, 2023

Horrible communication, my car isn't fixed and they claimed to charge the battery and refused to change the battery. It's a 2021, with 12,000 miles on it. Clearly, it's a faulty battery, or electrical More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derryl Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn, Jared Carter
Report | Print
Aug 08, 2023 -

94 Nissan of South Holland responded

Hi Stacy, I'm sad to hear that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction. If you could please contact our service manager, Derryl, directly on 708-225-3751, we'd like to hear all your concerns and solve any other pending issues that you may have. I'm sure once we've cleared things up, we'll win you back as a customer. At your service, Liz Sappenfield liz@94nissan.com

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