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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,342 Reviews

1,342 Reviews of 94 Nissan of South Holland - Service Center

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September 16, 2023

Great service without a long wait. The staff was attentive to the customers awaiting service. More

by trinap67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn, Jared Carter
Sep 19, 2023 -

94 Nissan of South Holland responded

Your wonderful feedback and rating mean a lot to us. Our service team is always here to help. Hope to see you soon! Matt Sappenfield Owner Loyalty Manager

September 15, 2023

Torrey always goes above and beyond in delivering excellent customer service, surpassing the basic requirements with timely and delightful support. Additionally, Torrey's assistance is consistently p More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

94 Nissan of South Holland responded

Tracy, we are so glad Torrey made you feel at ease durning your visit. If there is anything more we can do please let us know. Also stop by anytime for a free car wash. Take care! Matt Sappenfield Owner Loyalty Manager

September 15, 2023

I received great customer service while having my car serviced. There were several issues with my car and they were all handled in a timely manner. I was well informed what was needed and the time they w More

by Pathfinder lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

94 Nissan of South Holland responded

We are so glad you had a pleasant experience with us. Stop by anytime for a free car wash. Take care! Matt Sappenfield Owner Loyalty Manager

September 13, 2023

Every time I go they are very respectful and kind, thet explain everything and let me know how much, and if it take a long time they would always come and let me know whats going on More

by wokeupblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

94 Nissan of South Holland responded

We are so glad your service visit was a pleasant experience. If you have and questions please contact us. Stop by anytime for a free car wash. Have a great day! Matt Sappenfield Owner Loyalty Manager

September 12, 2023

Exceptional customer service is provided, always have a positive experience. The staff is very professional. KUDOS More

by lori.valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

94 Nissan of South Holland responded

Lori, we're happy to hear you had such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

September 11, 2023

It is always a pleasure visiting 94 Nissan in South Holland. I have worked with Darrell for years he has always maintained professionalism and kindness.. my last couple of visits I have had the pleasur More

by tamaracollins2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Our staff is always ready to help. Have a great rest of your day! Matt Sappenfield Owner Loyalty Manager

September 08, 2023

Very professional and willing to help in anyway would recommend dealership and very friendly will come back More

by Jnehnevay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Lowry
Sep 13, 2023 -

94 Nissan of South Holland responded

We are so glad we could help! Let us know if there is anyway we can improve on. Until next time. Matt Sappenfield Owner Loyalty Manager

September 08, 2023

Walk in service was great. Torey was very professional. I plan to visit again in the future More

by CHARITYNWARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

94 Nissan of South Holland responded

We are so glad you had a great experience. We are always happy to help. See you soon. Matt Sappenfield Owner Loyalty Manager

August 28, 2023

Tyler Was Very Professional And He Was Very Nice. He Explained To Me What Was Done On My SUV. He Listen To Me What I Told Him The Last Time What When Done My Oil Change And My Tire Rotation. He Done More

by I Don't Have One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fioretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvester Pilgrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn, Jared Carter
Sep 01, 2023 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

August 26, 2023

I really enjoyed the customer service while I was there. To ensure they understood my complaint. He alsked me to accompany him on the test drive to be certain and that allowed me to get a better understand More

by van.segura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn
Aug 30, 2023 -

94 Nissan of South Holland responded

We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

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